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U.S. Bank Branch
- Banks
- Rio Rancho, NM
About this business
Let the U.S. Bank Rio Rancho Blvd NM Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans.
Location details
1781 Rio Rancho Blvd SE, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had an outstanding, good experience opening a business account here, I honestly wasn't expecting it. Trumaine D helped me out every step of the way and spent maybe close to 90 minutes to get me set. He even called the bank support to clarify additional information needed by their review team to complete the account opening, and made sure the information was provided as well. What stood out was that he did not show a single sign of frustration throughout. I have seen some good customer service but this is EXTRAORDINARY!!! I... read more
I went to leave a deposit for my company and i was the only car in any of the lanes. There was two ladies there that clearly saw me but ignored me for more than 5 minutes i didnt even get a “ ill be right with you “ NOTHING. Another truck pulled next to me and they helped him immediately. I work customer service and that was just unprofessional. Acknowledging customers even if you cant assist them right away makes a big difference. Im a very calm and patient person but that was just ridiculous and unnecessary. Please coach y... read more
Mariah Purvis helped us seamlessly open up a smart savings with a 3.5% rate, transition one of our checking to a smart checking, added my spouse to an account and helped us clean up a bunch of debit cards. Thank you so much for your exceptional customer service, patience, and expertise Mariah! Wishing you the very best in 2025!
When we had to reopen accounts after identity theft, Mariah was so helpful and knowledgeable. See her for an excellent customer experience!!
Veronica Saice has zero customer service skills, went to counter asked for help, she rolled her eyes didn't have any knowledge of my question. She just didn't seem like she cared to be there, seemed like she was mad that she had to work on a Saturday. Told me to wait cause she had to finish what she was doing. After waiting for a bit with no apologies, I left, Very frustrating. Seems like she needs better people skills, Maybe she should work behind the scene so customers are not bothering her by just showing up to her counte... read more
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 2.5 star rating with 39 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is open now. It will close at 5:00 p.m.
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