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U.S. Bank Branch

2.9

About this business

Location details

2401 University Ave, Des Moines, IA, 50311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.928 reviews
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Janet Turner's profile image
Janet Turner 
3 weeks ago

Worst bank next to their Newton Iowa branch. Its like they move as slow as possible and every teller is different and each do their own thing. This branch for the first time in renting fir the last 8 yrs I was required to prove who I was before I could deposit a personal check into a business owners business account. Never been asked this before when I mention this he informs me then they have all been doing it incorrectly. I have paid at 4 different branches over the last 8yrs and they are all doing it wrong but him. Wow no... read more

Dennis Forgrave's profile image
Dennis Forgrave 
3 months ago

Do not EVER use US Bank to lease a car! My leased vehicle was returned in great shape and they charged me $1200 for “wear and tear” and a returned lease. I had the car for four years so you’d expect the car to have the characteristics of a four year old car. It wasn’t perfect but in amazing shape and almost 10k below in miles! I will never use them for anything again! Good luck to anyone who does!!! 

Samantha Stacy's profile image
Samantha Stacy 
4 months ago

I will drive out of my way to visit this branch vs any other in the metro. Love the employees, they all deserve a raise! Edit: just read other reviews and I have never had a negative experience at THIS bank. 

Peyton Reed's profile image
Peyton Reed 
5 months ago

They don’t really work with you like other bank or willing too, wouldn’t recommend this bank to anyone who’s being affected by the current financial crisis 

Audrey Stirling's profile image
Audrey Stirling 
a year ago

Just stopped in to deposit money and the guy working, Luke, was super rude. Barely would say anything, then once the money was deposited he handed me the slip without saying anything, no thank you, no have a good day, nothing at all, it just felt weird? Like I’m sorry you have to do the job you applied for, trained for and got hired for. I shouldn’t feel like an inconvenience for simply depositing money at a bank. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.9 star rating with 28 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open on Monday at 9:00 a.m. 

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