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Specialties Let the U.S. Bank Des Moines - Southeast Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans.
6150 SE 14th St Ste A, Ste A, Des Moines, IA, 50320, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Slowest rudest tellers!!! Have to go to this branch for work and always sit in the drive thru for 15-20 minutes while everyone does nothing!! Worst branch
Never had a bad experience here. Staff is friendly, sure at the busier times you may have to wait a bit but that's life.
Slowest rudest tellers!!! Have to go to this branch for work and always sit in the drive thru for 15-20 minutes while everyone does nothing!! Worst branch
Worst customer service I have ever experienced in a US Bank. I went in today 30 min before they closed. The teller was very rude to 3 Hispanic men in front of me. Yelling across 2 other tellers stating that they couldn't accept an id from Puerto Rico. I was embarrassed for them. I waited in line for 15 min and when we told her our account needs closed she told my husband we needed to go sit and wait until she gets the line down. No please or thank you. I pride myself on customer service and this was the worst experience in a... read more
This bank never answers the phone! It is ridiculous and when you go in the branch it takes entirely too long to complete deposits or fill a change order! I mean really you have 1 job... banking! So do banking!
U.S. Bank Branch has a 2.7 star rating with 10 reviews.
U.S. Bank Branch is open now. It will close at 5:00 p.m.
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