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U.S. Bank Branch

2.7

About this business

Specialties Let the U.S. Bank Des Moines - Southeast Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

6150 SE 14th St Ste A, Ste A, Des Moines, IA, 50320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.710 reviews
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K m's profile image
K m 
on Google
5 years ago

Slowest rudest tellers!!! Have to go to this branch for work and always sit in the drive thru for 15-20 minutes while everyone does nothing!! Worst branch 

Anne Barron's profile image
Anne Barron 
on Google
6 years ago

Never had a bad experience here. Staff is friendly, sure at the busier times you may have to wait a bit but that's life. 

J m's profile image
J m 
on Google
6 years ago

Slowest rudest tellers!!! Have to go to this branch for work and always sit in the drive thru for 15-20 minutes while everyone does nothing!! Worst branch 

Kristie Hill's profile image
Kristie Hill 
on Google
6 years ago

Worst customer service I have ever experienced in a US Bank. I went in today 30 min before they closed. The teller was very rude to 3 Hispanic men in front of me. Yelling across 2 other tellers stating that they couldn't accept an id from Puerto Rico. I was embarrassed for them. I waited in line for 15 min and when we told her our account needs closed she told my husband we needed to go sit and wait until she gets the line down. No please or thank you. I pride myself on customer service and this was the worst experience in a... read more

Aisha Guzman's profile image
Aisha Guzman 
on Google
6 years ago

This bank never answers the phone! It is ridiculous and when you go in the branch it takes entirely too long to complete deposits or fill a change order! I mean really you have 1 job... banking! So do banking! 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.7 star rating with 10 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m.  

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