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U.S. Bank Branch
- Banks
- Oak Lawn, IL
About this business
Specialties Let the U.S. Bank Oak Lawn - Cicero Ave Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans.
Location details
9401 S Cicero Ave, Oak Lawn, IL, 60453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been a US Bank customer ever since it was charter one 30 + years ago. I can say I have never been more disappointed in the service than I am now. I had some minor issues in the past but now the customer experience has become truly horrible. I have several accounts but will be looking into moving to another Bank that appreciates their customers.
Customers including myself have been complaining about this branch for years. It's still the worst branch I've ever visited. The excuses are old and no longer persuasive. The wait times are unjustifiable. I have spoken to management about this branch so many times I was given their direct contact information to let them know if the wait times improved. I was told the wait times was due to being understaffed and assured it would change because people were in training. Over a year later things are actually worse. Management st... read more
This location is awful. Severely understaffed. Rude.
On 1/6/23, I visited this branch for the first time to deal with my account. I had an appointment with a banker at 1245. When I arrived, there was no designated sign-in/check-in area (like other banks) for people with appointments. I took a seat near the bankers area. They were all attending to clients, so I waited for them to finish their business before I walked over to speak to someone about my appointment. None of the tellers nor bankers walked over to see if I needed anything nor asked if I had an appointment. 5-10 minu... read more
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 2.5 star rating with 39 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
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