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U.S. Bank Branch

3.6

About this business

Specialties Let the U.S. Bank Carter Road Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

1701 Carter Rd, Owensboro, KY, 42301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.626 reviews
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Sam Powers's profile image
Sam Powers 
on Google
a month ago

Love US Bank So don't go to another bank & be a Siskel & Ebert two bad reviews 

T's profile image
T 
on Google
2 months ago

Went into this branch to ask a question regarding my mortgage and insurance check. Teller was nice and trying to assist. Manager or whoever she was with braces came over and was not friendly from the beginning. She told me I was unable to deposit this check anywhere else besides US bank and would not endorse it. I asked questions and she would only give very vague answers. She never once got on her computer or phone to look up the actual policy. I told her I didn’t think what she was saying was right and she kept repeating “... read more

Audrey O'Grady's profile image
Audrey O'Grady 
on Google
3 months ago

Update: US Bank still stealing $1000 in fees from single moms. Sent me a letter rather than calling or emailing me back in which they conveniently left out the part that I was told in writing that I would be credited the fee if I didn’t want to proceed with my assumption. Gave wrong information over the phone. All the phone numbers go straight to voicemail and they don’t call back. No one will even try to fix the error. Do not bank here! Worst customer service. Response time is between 2-4 weeks if at all. Left several messa... read more

Ann Crabtree's profile image
Ann Crabtree 
on Google
4 months ago

Love this Bank Chris and the entire staff are great. 

Audrey O'Grady's profile image
Audrey O'Grady 
on Google
4 months ago

Worst customer service. Response time is between 2-4 weeks if at all. Left several messages and sent emails that are never responded to. Was told that they would give a refund for $934 and it was never received. DO NOT BANK HERE 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 3.6 star rating with 26 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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