U.S. Bank

James Harper 

on Google

3 months ago

Absolutely avoid if possible. The kid who was supposed to close out two mature CDs (thirty minute appointment, tops), took two hours and several calls to his manager to figure out how to do his job. He was absolutely not ready to work alone, or possibly at all. Reading seemed to be a struggle, let alone comprehension. It was like watching Who's On First, except instead of talking about baseball, an utter buffoon was moving around my life savings. He was deeply unprofessional and vastly clueless, I will not be banking with US... read more

Robert Campbell 

on Google

3 years ago

Staff here are amazing nice and very helpful. People like Alexa Stefanakis needs to stay home and live in a bubble. These people are rude. There's out door atm's. There is no reason for these nice employees should have to suffer when no one is at there counter. 

Alexa Stefanakis 

on Google

4 years ago

Bankers only wear masks when interacting with customers. The tellers take masks off when the customer they are working with leaves. 

Poppie DeClutch 

on Google

5 years ago

Horrible situation caused by a banker named Kylie for my senior disabled sister. US Bank has caused my sister to be in a bad financial situation by blocking her account and returning her SSI checks to the feds. Collene had a stroke at the end of July. While she was in Salem Hospital her wallet with debit card was stolen with her Oregon ID. I called and had the debit card cancelled and a new card issued. Instead, US banker Kylie blocked Collene's account and caused Collene's SSI checks to be returned. Now, they are not doing ... read more