Urrea Robert MD

Elsa Villarreal 

on Healthgrades

9 months ago

Dr Robert Urrea is amazing however his staff, front desk, pre Auth department is horrible and uncaring. I had major cervical surgery on 4.22.24, due to the intensive recovery I'm needing a bone stimulator. I have great insurance, the ladies in charge of taking care of this matter at the office have not taken care if this matter. They mailed out a letter which BCBS never received. I have tirelessly told the office staff to call the insurance instead and directly fax information and they have not done so. It's been 7 weeks pos... read more

Helen Edwards 

on Healthgrades

a year ago

Explained clearly what was going on with my back and my pain perception. 

Anonymous 

on Healthgrades

a year ago

Dr. Urrea is an excellent surgeon and I would highly recommend him. He and his staff identified my need for neck surgery and I will be forever grateful for the surgery. I also received back injections which have relieved me of pain. 

Anonymous 

on Healthgrades

a year ago

I want to share my experience of my surgery with Dr. Urrea, I had my surgery last year on June 21&22, 2022. I had a herniated disk and 90% blockage on my spinal cord. My legs became weak and I started to fall without warning. The surgery was a success and I no longer have to use a walker to get around. I am very grateful to Dr. Urrea because my life is back to normal. I would highly recommend Dr. Urrea because not only did he do my surgery, he did my brother’s as well. Mr. Calderon is very knowledgeable and patient when he e... read more

Hortencia G Machorro 

on Healthgrades

2 years ago

Dr Urrea took very good care of me with my back pain. He performed surgery and he explained everything in a way i would understand procedure before and after surgery. Recently I injured my hand and I called him for his advice as to whom to go see. I would trust no one else for this advice but him. He is professional, courteous and great bedside manner. Mr Calderon is equally as professional and helpful as Dr Urrea. All office staff efficient and courteous and the facility is first class. I trust no one else for my care. 

Richard B. Pond 

on Healthgrades

3 years ago

Dr Robert Urrea has performed both back and neck surgery on me. He operated on my back some years back. The operation was a miracle and eliminated all my pain. Then on 11/13/2021 Dr Urrea operated on my neck. Both the back and neck in simple terms were to remove damaged disks put in "Cages" then put in plates and screws to hold everything. I had absolutely no pain or even any discomfort for the neck surgery. i have recommended Dr Urrea to an Alaska friend she talked to Dr Urrea flew to El Paso and he has done both back and n... read more

M. Ramirez 

on Healthgrades

3 years ago

BEWARE. Dr. Surreal is one of the most arrogant and rude individuals I've come across. Horrible bedside manner. Staff just as rude and incompetent. Appointment scheduling miserable; no consideration for peoples time even if in pain you can expect to wait a very long time. Billing department disorganized and a mess. No customer service whatsoever. Half the time no answer. Probably only kind of people that would work for somebody like him. There are many good surgeons out there, stay away from him if you expect any kind of com... read more

Zero Patient Care 

on Healthgrades

4 years ago

My mother was "treated" by Dr Urrea and he didn't even listen to her concerns. She has been in so much pain and was hoping he could alleviate it. He takes the easy way out and has a "one size fits all" type of approach to his patients. I am never letting my mom go back to him ever again. 

Dennis 

on Healthgrades

4 years ago

Had rotator cuff repair. Prior to surgery and the surgery went as planned. Very knowledgable and experienced surgeon.