URGE FITNESS Clementon NJ

Mia Benish 

on Google

3 weeks ago

If you want a gym that gaslights you as a member, go here! Otherwise avoid at all costs. You get roped into personal training and then they can’t keep trainers employed and they schedule you when the trainer isn’t available; I’ve been in the training program for 4 months and have not had enough consistency with sessions to yield any results. The childcare is more like a supervised playroom (they don’t actually take care of basic needs). They give you misleading or incorrect information. The customer service in general can gi... read more

Carlos Zelaya 

on Google

a month ago

I can’t get in with the new system I don’t know why they change the fingerprint for the useless QR code scan 

Carlo 

on Google

a month ago

Makes it impossible to cancel. I tried online and on the app before emailing. Then when I finally got a reply after 9 days and multiple follow-ups (while they continue to charge my card $50/week) the service rep was rude and did not fix the issue. They just reiterated that I should cancel online on their website that doesn’t work properly. I also called the location and they said they can’t help. This gym is a scam. 

Sarah Jacobs 

on Google

2 months ago

DO NOT SIGN UP HERE! Sign nothing. I went in ONE time and asked about an hour pass bc their website said you could get a free 3 day trial pass. I called the gym twice while looking up information, left voicemails and no one returned my call. A few hours later following the drop off of my son at baseball practice, I walked into the gym and inquired about the pass. One of the employees told me that the three day pass was only good between certain hours, and it wasn’t during the current time. I asked if I could pay him to work ... read more

Phat Girl 

on Google

2 months ago

Predatory sales practices. I do not recommend. If you have questions, they tell you you have to wait 10 business days for a response