Urban Plumbing & Heating Ltd.

Paula Marshall 

on Google

3 weeks ago

Urban Plumbing and Heating came highlyrecommended, and they absolutelylived up to it. Marco replied to me first thing in the morning, and because of the urgency had a technician at my home that same morning. The technician worked directly withthe manufacturer, Rinnai, to order the necessary parts and clearly explained the plan moving forward. My Rinnai Combi-Boiler is now repaired and running perfectly. Everyone I spoke with at Urban was professional, knowledgeableand polite. I will definitelyuse them again. 

Leo Wang 

on Google

a month ago

Not telling me about the 1.5 hrs minimum charge policy during the first booking communication, though their plumbers do decent jobs. Your industry standard of 25 years does not mean you are not obliged to communicate this to your new clients. I receives none such info in my Nov 2025 and Jan 23, 2026 bookings. Just because I processed A/P on the job for your bills, doesn't mean I know your billing policy because the bills are approved by managers before passing to accounting for cheque run. 

Debbie Andrews 

on Google

3 months ago

I highly recommend this company for their service. I'll live in an older building that needed a whole new heating system replaced immediately. The team worked diligently to get the job done . Thank You 

Rebecca Andreola 

on Google

5 months ago

Carmine and his team went above and beyond to assist with numerous complex issues in our suite. Jason our technician was absolutely wonderful in servicing our unit. He was friendly, knowledgeable and arrived EARLY to our appointment. He had no problem walking us through everything he was doing and actually took the time to explain it thoroughly. We cannot thank him and the team at Urban Plumbing and Heating enough!