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Urban Balance - Chicago - Chicago, IL

4.5
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About this business

Our belief is that diversity is always a strength. We promote and celebrate diversity in our staff and clients. We are an open and accepting community that is welcoming to all. We have a team of more than 100 licensed therapists who work as independent practitioners out of nine office locations. Each office offers daytime, evening and weekend availability to provide better access to quality therapy and counseling. Our therapists come from a multitude of therapeutic backgrounds and practice focus. Search therapists by special... read more

Location details

935 West Chestnut Street, Suite 204, Chicago, IL, 60642, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
Review Performance in the last  
6 months
4.531 reviews
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Anna Rachel T.'s profile image
Anna Rachel T. 
on Birdeye

5 months ago

RUN!!!! Their billing department is down right bordering on illegal. I am at the end of my practice with them (which I have been self paying for) and now I am suddenly getting hit with large payments because "They forgot to charge for x,y,z" during my time there. I have NOT gotten a single bill - even after asking for them. I have asked that they stop charging my card without sending me a bill, and that has not been honored! The stress of this billing department easily beats out any benefit from my counseling!  

Daniel S.'s profile image
Daniel S. 
on Birdeye

2 years ago

if I could rate them 0 starts I absolutely would do, I was recommended this provider by Magallanes which is a benefit the company I work for, it is suppose to help me with my mental health and covered by EPA (Employee Assistance Program), the therapist was unprofessional not respecting my time arriving 10 mins late and leaving early, Urban balance keeps sending me a bill that is covered by the EPA I gave them (I talked to them twice) and apparently they are going to send me to credit and collections now, I reported them to m... read more

Frequently asked questions about Urban Balance - Chicago

How is Urban Balance - Chicago rated?

Urban Balance - Chicago has a 4.5 star rating with 31 reviews. 

When is Urban Balance - Chicago open?

Urban Balance - Chicago is open now. It will close at 9:00 p.m.  

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