Urban Air Trampoline and Adventure Park

Courtney Fenske 

on Google

5 days ago

This place has gone down hill drastically since the last time we went last year. When we arrived there was a dirty used diaper sitting right by the doorway. When we walked in, it was loud and packed in the main entry way. The entire front area was "self service" with few workers ans very little organization. Then, there's pretty much no one checking to make sure kids are staying in the play area or if you even paid for the attractions. Food was over priced, bathrooms a mess, and stuff was falling apart. You could tell it had... read more

Rosanna Romero 

on Google

a week ago

I’m beyond disappointed. Me and my boyfriend, and my little uncle drove an hour to this place just to find out everything was already shut down when I arrived at 6:30 PM, even though they say they close at 8:00 PM. I only got to ride one Skyrider before they said they were closed. I had also placed an online order for two pizzas around 7 PM, but when I went to the back kitchen to pick them up, they told me it was already closed. When I went to the front desk to ask for a refund because I didn’t get to enjoy anything and didn... read more

Yasmin Tartar 

on Google

a week ago

We had a very upsetting experience at this Urban Air location. A boy hit, pushed, and pulled the hair of my 6-year-old daughter in the ball pit. When my 12-year-old daughter ran to report it, the boy’s father came over and started yelling and cursing at her in front of everyone. What shocked us most was the staff and security reacting very slowly. No one stepped in immediately. We felt completely unsafe. Children should be better supervised and staff better trained to handle serious incidents like this. We left feeling shake... read more