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Upscale Properties

3.1

About this business

Location details

519 Darby Creek Rd UNIT 15, Lexington, KY, 40509, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.1119 reviews
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Bobaluga9's profile image
Bobaluga9 
on Google
a month ago

I have been a resident for 7 years and never missed a payment and I was constantly harassed by upscale about moving a basketball goal. I followed their rules and the rules of the HOA. I moved the goal when not in use as agreed. Suddenly, upscale evicts me while in the middle of the school year for my child. No phone call, no moderation, no conversation period. Just a email. They are classless and their employees are lifeless bottom feeders. My child had 10+ friends she played with DAILY on that street and she was abruptly st... read more

Ian Pitts's profile image
Ian Pitts 
on Google
2 months ago

On my second year and I love it. The price is reasonable and the maintenance has always been quick if there was an issue. 

Rodney Ralf Hall's profile image
Rodney Ralf Hall 
on Google
4 months ago

Terrible at getting back with people or answering the phone! They never answer the phone or respond back to emails or txts. I’ve been calling for 2 weeks about a property I seen for rent and no one ever responds. People are out here trying to find a place to live, money in hand ready to move and they won’t even just answer the phone to say if the property is still available or not so we can apply. 

Dustin Schell's profile image
Dustin Schell 
on Google
5 months ago

Call Jennifer Head at upscale, she is a pleasure to work with! Easy process, nice properties! 

Maricela Perez's profile image
Maricela Perez 
on Google
6 months ago

I was planning to rent a property and me and my husband applied but first they lagged then they contacted me and said that I was denied bc I’m not working and bc my current landlord wouldn’t reply I answered and said that I just had a baby so I’m in maternity leave absence but would actually go back to work and also that I can contact my current landlord but they just said that it was denied I thought this was a serious company that would actually help you through and see the best way to rent. Not recommend 

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Frequently asked questions about Upscale Properties

How is Upscale Properties rated?

Upscale Properties has a 3.1 star rating with 119 reviews. 

When is Upscale Properties open?

Upscale Properties is closed now. It will open on Monday at 9:00 a.m. 

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