Upholstery Shop

Brad M. 

on Citysearch

13 years ago

Odd/Poor Customer Service – My 2 year-old daughter spilled some milk on our comtemporary sofa cushions which was purchased last year from a mid to high-end local furniture store. I had to take out the foam pad and interior liner out of the zippered cushion fabric to treat all components to prevent soured milk smell and stains. After treating the fabric, I couldn't get the foam pad and interior liner back into the cushion fabric without there being some minor bumps of the baffled liner. So I sought assistance with Upholstery ... read more

Greg22 

on Citysearch

14 years ago

Brought the couch to location and Peter looked at it and promised he could do a good job and was salvageable. This was a high end couch. Couch only 1-year old but was heavily damaged as a dog had a seizure on it (guessing). Was promptly called to come pick it up. Upon arrival they put it in back of my truck and could see from the showroom the piece had issues. Almost cried, the fabric I paid $530 was not even close to the color I ordered, had wrinkles all over it, seams showing looking like a Frankenstein and seams looked li... read more

GoCubs 

on Citysearch

14 years ago

Fantastic work and great prices, too! – Ineeded to get my sectional sofa recovered before the holidays. I selected the fabric from their stock and Peter promised me he could get the work done in time for my party. They did it in only two weeks from the time they picked it up and the work was beautiful. I had priced this elsewhere and was quoted double the price that I paid at The Upholstery Shop. I cannot praise them enough. If you need your furniture made like new again go see them and tell them that Marta, the Cubs fan, se... read more

mmmrun 

on Citysearch

14 years ago

Great service!! – The Upholstery Shop recently reupholstered some family heirloom chairs - and they did a fabulous job. The chairs look better than they ever have. Great workmanship and very friendly, knowledgeable staff. The job was done quickly and very professionally and included lots of finishing details that we hadn't even thought of. We'll definitely be back. Thanks for a great job. 

Ziki 

on Citysearch

14 years ago

The Best In Town!!!! – I had a great experience working with Peter at the Upholstery Shop. I got an initial quote when i walked in to inquire about having an antique sofa reupholstered and refurbished. They picked it up and did a fantastic job within the price initially quoted, and they even did some additional touch-ups that really made it look sensational. Thank you so much for the GREAT work that was put into this and I am looking forward to show off my sofa for the holidays..Keep up the good work !!! 

SMHS70 

on Citysearch

14 years ago

Beware!! 132 days to get poor workmanship!! – Not worth the frustration!! I placed an order to recover an arm chair and to have a matching custom built ottoman. I placed the order 7-9-10. They came to pick up the chair on 8-7-10. The chair and ottoman were delivered on 9-22-10. The ottoman was the wrong size. It came 2" too high, wrong color legs, 4" too wide. I returned it to the Kingwood location on 9-23. Ottoman came back 11-18-10 AGAIN the wrong size!! Now it was not only still 2" too high but now 6" too narrow. I had a ... read more

Marvin21960 

on Citysearch

14 years ago

Simply the best! – I have been a frequent customer of The Upholstery Shop since I moved from San Diego to Houston in 1999. I have experienced great quality work and even better customer service. They really go out of their way to make you feel like more than just another customer. Last week, Peter finished a chair that I had reupholstered for my mother's birthday. I was amazed that when it was delivered, they had a big bow around it and a birthday card signed by all the guys in the shop. You made my Mom's day and she will ne... read more

sam joseph2 

on Citysearch

15 years ago

The best in town – They have a unique pricing policy that is all inclusive. When you pick a fabric from their stock, the price on the fabric includes the fabric and the labor. Very simple and easy on the budget. If you need reupholstery work, give them a try. 

Teddy2610 

on Citysearch

15 years ago

Ditto - simply not professional – I have had several pieces of furniture upholstered here over the years but they must not have the experts they used to have doing the work. Recent experience was awful. 5 weeks after my order was placed, Peter called to say the fabric was discontinued. I found another fabric and when the chairs came back, they were awful. Two identical chairs no longer looked identical as if two different people worked on them. I returned them to Peter and he made a note of everything that was wrong. When I ... read more