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Upcity - Chicago, IL

4.1
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About this business

Location details

1021 W Adams St, Suite LL#1, Chicago, IL, 60607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.129 reviews
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Chad Barber's profile image
Chad Barber 
recommend  Recommended
3 years ago

Upcity works for us @ 1111 Media Group. I have had a pretty good partnership. The team is always watching over your company to make sure it's in good standings. Like anything, you need to work on reviews to boost awareness. I will give them a 5 star, I've been with them for years and will keep my account active. Overall it has been a pretty awesome platform. Thanks Upcity! 

Judd Dunagan's profile image
Judd Dunagan 
3 years ago

Get a better review system. Basically, anyone can say anything. We got a 2-star review from a person who said they hired us and then in the description said he tried to contact us but did not get a callback. So 1) He did not hire and 2) We do not have any record of the person. 

Andrew Alexander Carles's profile image
Andrew Alexander Carles 
3 years ago

Not much value from their service; careful with their sales representatives which don’t mention the one year agreement until you receive the agreement. Their ranking system is terrible, don’t give them your money. 

Lysa Miller's profile image
Lysa Miller 
recommend  Recommended
3 years ago

I've had a great experience with UpCity with my agency www.ladybugz.com. They are very helpful, and partner with you on your efforts to promote your agency. I recommend using UpCity as part of your Agency's directory listing promotional program. 

Kris Winter's profile image
Kris Winter 
3 years ago

They sell you hard - and then "crickets." The service ONLY has a remote chance of working if you are constantly sending people to it to place a review - and you could do that on your own platforms and through your own SEO. The only business to come of it is vendors who troll these types of sites to sell you things. Don't sign up for the annual contract no matter the deal they give you. Won't be worth it and you can't cancel. 

Business response:

Hi Kris - I’m Jack and I oversee the Customer Success Team at UpCity. I see that your account was onboarded by our team in January, but I’m sorry to hear that you feel like it’s been quiet since then! We pride ourselves on being transparent and accountable to our partners, so that’s definitely something we’d like to make right. Regarding reviews, we do try to stress the importance of reviews throughout both the sales and onboarding process - I apologize if that did not come through in your case. We see reviews as the most va... read more

Gina Cibreli's profile image
Gina Cibreli 
4 years ago

In this climate of a National Emergency, mortgage relief options, businesses filing bankruptcy, predicted record high unemployment rates and our nation possibly headed into a Depression, it's unconscionable that you cannot terminate a contract early. Other vendors have been waiving fees until the market turns around. Why isn't UpCity? 

Matt Nelson's profile image
Matt Nelson 
4 years ago

So much email and phone spam! 

Judith Miller Breen's profile image
Judith Miller Breen 
recommend  Recommended
4 years ago

Exceptionally professional with attention to details. Always helpful and interested 

Johnny Northcutt's profile image
Johnny Northcutt 
4 years ago

We for their certified listing program and was guaranteed leads. After two months we noticed no leads coming from them and canceled. We have since moved from our old location and we can't get these people to respond to update and change our address. If you call them after 10 am their time they are still closed. No one responds to email while they create problems for you listing citation. While you are giving them money they are your best friend. When you stop because they do not hold up their end you can't reach them. I do n... read more

Frequently asked questions about Upcity

How is Upcity rated?

Upcity has a 4.1 star rating with 29 reviews. 

When is Upcity open?

Upcity is open now. It will close at 5:00 p.m.  

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