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Unum
- Insurance
- Buffalo, NY
About this business
Location details
491 Potters Rd, Buffalo, NY 14220, Buffalo, NY, 14220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I can give negative stars, TF. “7 buisness days to get update on your claim” it’s been over that, and everytime I call it’s the same information given than I have last phone call and no clear answer when to expect any type of pay! Nobody seems to give me a clear answer other than I can expect a call back of an update within a few days as I just found out they don’t to call backs, how is a company so disorganized and just so frustrating to deal with and especially to sit on hold for 20 mintues waiting to figure out pro... read more
Absolutely zero stars. About halfway through my medical leave they stopped following up with me as they said they would. My case was tossed around amongst numerous people. I uploaded every document they asked for and when I followed up with them they said they needed different documentation. They're communication was always vague. My LTD case manager called 3 of my physicians after I explained to her that she did not have my permission to do so. Then she lied about why she called when I followed up with her. I know she lied ... read more
Do NOT ever use this scam company. They trick people into paying for their garbage policies and then when you need them, some pencil pushing office clerk without ANY medical training will override actual Doctors. It is no surprise they lost 2 class action lawsuits for illegally denying or terminating claims for over 200,000 people, and we're fined 15 million dollars.
Unum is ridiculous. I'm taking paid family leave and unum drags it's feet with the benefits.
Frequently asked questions about Unum
How is Unum rated?
Unum has a 1.5 star rating with 11 reviews.
When is Unum open?
Unum is closed now. It will open at 9:00 a.m.
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