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Unum

1.8

About this business

Location details

7650 Edinborough Way #245, Edina, MN 55435, Edina, MN, 55435, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
1.848 reviews
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Andrew Anderson's profile image
Andrew Anderson 
a month ago

Horrible service would honestly give 0 stars of possible was trying to fix my claim online and over the phone was hung up on 2 times worst service possible 

Jeane Sanriver's profile image
Jeane Sanriver 
4 months ago

Last year, things went pretty quick and this year it says they are reviewing my case. I spoke to my case manager and she basically got angry about why I called her. Like hey, the letter says is expected to be approved and still hasn’t been approved. I’m going into my third week. So, I won’t get a full paycheck and they are still reviewing. You pay into this and you have to jump through hoops to get things approved?!?! Like why am I paying into this?! I don’t even have vacation or sick time. Thankfully, I’ll be back to work i... read more

Amanda Sills's profile image
Amanda Sills 
4 months ago

UNUM is absolutely abysmal. There is no response when requesting a call back and requests to fix broken parts of the portal are ignored completely. There are absurdly long hold times. If your company works with UNUM please push back on them and urge them not to. 

Nardo Wright's profile image
Nardo Wright 
8 months ago

Asked for help filling out the paperwork, stated they don't do that and hung up. Called back with 1 question and she couldn't answer a simple question my 6 yr old grand son answered and he is autistic. Asked for a supervisor and connected to 3 different people who proceeded to call me by my 1st name like we are family. 

T T's profile image
T T 
10 months ago

This company will deny you repeatedly for FMLA, even after a letter from the doctor supporting my claim. UNUM DESERVES ZERO STARS!! 

Frequently asked questions about Unum

How is Unum rated?

Unum has a 1.8 star rating with 48 reviews. 

When is Unum open?

Unum is open now. It will close at 8:00 p.m.  

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