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Unum

1.7

About this business

Location details

7650 Edinborough Way #245, Edina, MN, 55435, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
SunClosed
1.750 reviews
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Jeane Sanriver's profile image
Jeane Sanriver 
a month ago

Last year, things went pretty quick and this year it says they are reviewing my case. I spoke to my case manager and she basically got angry about why I called her. Like hey, the letter says is expected to be approved and still hasn’t been approved. I’m going into my third week. So, I won’t get a full paycheck and they are still reviewing. You pay into this and you have to jump through hoops to get things approved?!?! Like why am I paying into this?! I don’t even have vacation or sick time. Thankfully, I’ll be back to work i... read more

Shade Stroud's profile image
Shade Stroud 
3 months ago

My experience since January 20 has just been back-and-forth unclear none of the agents know what’s going on with the case when I call I’m just really disappointed 

Andrew Anderson's profile image
Andrew Anderson 
6 months ago

Horrible service would honestly give 0 stars of possible was trying to fix my claim online and over the phone was hung up on 2 times worst service possible 

Jeane Sanriver's profile image
Jeane Sanriver 
9 months ago

Last year, things went pretty quick and this year it says they are reviewing my case. I spoke to my case manager and she basically got angry about why I called her. Like hey, the letter says is expected to be approved and still hasn’t been approved. I’m going into my third week. So, I won’t get a full paycheck and they are still reviewing. You pay into this and you have to jump through hoops to get things approved?!?! Like why am I paying into this?! I don’t even have vacation or sick time. Thankfully, I’ll be back to work i... read more

Amanda Sills's profile image
Amanda Sills 
9 months ago

UNUM is absolutely abysmal. There is no response when requesting a call back and requests to fix broken parts of the portal are ignored completely. There are absurdly long hold times. If your company works with UNUM please push back on them and urge them not to. 

Frequently asked questions about Unum

How is Unum rated?

Unum has a 1.7 star rating with 50 reviews. 

When is Unum open?

Unum is closed now. It will open at 8:00 a.m. 

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