Unum

Shade Stroud 

on Google

a month ago

My experience since January 20 has just been back-and-forth unclear none of the agents know what’s going on with the case when I call I’m just really disappointed 

Andrew Anderson 

on Google

4 months ago

Horrible service would honestly give 0 stars of possible was trying to fix my claim online and over the phone was hung up on 2 times worst service possible 

Jeane Sanriver 

on Google

7 months ago

Last year, things went pretty quick and this year it says they are reviewing my case. I spoke to my case manager and she basically got angry about why I called her. Like hey, the letter says is expected to be approved and still hasn’t been approved. I’m going into my third week. So, I won’t get a full paycheck and they are still reviewing. You pay into this and you have to jump through hoops to get things approved?!?! Like why am I paying into this?! I don’t even have vacation or sick time. Thankfully, I’ll be back to work i... read more

Amanda Sills 

on Google

7 months ago

UNUM is absolutely abysmal. There is no response when requesting a call back and requests to fix broken parts of the portal are ignored completely. There are absurdly long hold times. If your company works with UNUM please push back on them and urge them not to. 

Nardo Wright 

on Google

11 months ago

Asked for help filling out the paperwork, stated they don't do that and hung up. Called back with 1 question and she couldn't answer a simple question my 6 yr old grand son answered and he is autistic. Asked for a supervisor and connected to 3 different people who proceeded to call me by my 1st name like we are family.