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UNMH Finance Department

4.2

About this business

Location details

1650 University Blvd NE # 500, Ste 500, Albuquerque, NM, 87102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2117 reviews
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Beth Ann's profile image
Beth Ann 
5 years ago

Long wait times to even get into the program!!! 

Jami Osterwise Hart's profile image
Jami Osterwise Hart 
5 years ago

Communicate better. And schedule what the Dr. ordered. 

David Hyatt's profile image
David Hyatt 
5 years ago

On 29th of Aug. After waiting for months we are sad to report we were exposed to Racism is the most dangers form by the Dr. My wife and were floored by the experience and we both extremely traumatized. A Black Nurse was so rude and belittling to us followed by what could only be described a a verbal attack Jeremy Jason Lewis, MD. He used his (False) diagnoses as tool to inflict harm and suffering on me and my wife. 

Amy Anderson's profile image
Amy Anderson 
5 years ago

My daughter spent 6 weeks in the NICU where she received great care. However, the billing department for the medical group is a total joke! Over a year later I am still fighting to have her visits billed correctly. They billed to insurance companies we have never been associated with despite having the correct information since day 1. Every time I call I have to wait a minimum of 20 minutes on hold only to be told that they are going to “put in a request” to have it looked at. I am also told each request takes 30-45 business... read more

Bob Marienhof's profile image
Bob Marienhof 
5 years ago

Stay the heck away from the Hospital. Aggressive and cruel, extremely neglectful staff, vindictive nursing staff. Rooms horrible. Need to bring your own nurse if your crazy enough to go there. Rooms nasty, food bad, no nursing and if you ask for help, expect to be met with aggression. If you make a complaint......look out they will come after you. Be afraid!!!! Especially “B” wing. State runs UNM. State needs to revoke their own license and close that hospital. Medical staff care stinks. CEO won’t take or rerun phone calls. ... read more

Nelson Delgado's profile image
Nelson Delgado 
5 years ago

6 hours and they don't care 

Kristen Kramer's profile image
Kristen Kramer 
6 years ago

I’m currently totally unimpressed. I was scheduled for an appointment at the rheumatology clinic for three weeks from now and today discovered that I had been rescheduled, without any contact regarding the situation, to August. I’ve already waited a year for said appointment, am coming from the other side of the state, had to arrange my and my husband’s work schedules, as well as arrangements for my household. I also found out that I was apparently rescheduled several times with no notification. Now, needless to say, not onl... read more

Karen Lee's profile image
Karen Lee 
6 years ago

I don't recommend UNM Medical Group because they sent me to collections for a bill under $200 that was PAID in a timely manner. I hope the billing department improves soon because I experienced lots of hold music, no timely follow up, no accessable manager dispite requesting it on multiple occasions, and broken trust in the system. 

Michelle B. Valencia-Stark's profile image
Michelle B. Valencia-Stark 
recommend  Recommended
6 years ago

My family has all received great care at UNMH, both emergency and routine. I appreciate they are willing to work with me with regards to payment plans. My one criticism is how I am billed "facility fees" or a generic "hospital services". No one has been able to explain these. The billing department directed me to call the outpatient clinic, and the clinic directed me to call the billing department. 

Frequently asked questions about UNMH Finance Department

How is UNMH Finance Department rated?

UNMH Finance Department has a 4.2 star rating with 117 reviews. 

When is UNMH Finance Department open?

UNMH Finance Department is closed now. It will open tomorrow at 9:00 a.m. 

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