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UNM Medical Group
- Health & Medical
- Albuquerque, NM
About this business
Location details
933 Bradbury Dr SE #2222, #2222, Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had ongoing billing issues since 2022. I ended up getting the New Mexico Attorney General's office involved last year and thought we had this resolved. I have received another bill this month for the same service dates that we had previously resolved. This is the worst billing department I have ever dealt with. Completely unacceptable. I have reached out to the New Mexico Attorney General's office yet again and I have filed a complaint with the BBB.
My experience is that they do listen and they do care. And they'll do their best to take care of you. But it does take patience. God only knows how many accounts they have. Personally, I think It's best to do so in person. Bring all pertinent documentation and above all be honest. It's a non profit institution and they're not out to bankrupt you. They're good people.
The healthcare system in the US is absolutely terrible, and we are lucky enough to live in one of the states in which it is even worse!
So disorganized. Their billing department is a nightmare- no history of payments, slow computers, bad customer service reps with no clue how to find information. I end up having to do their jobs, bring receipts and get them organized whenever I call. Save all your forms, documents, mail, etc because you are going to need it again when they send out mistaken bills your way. Our medical system is in dire straights, and it has everything to do with the admin and billing, not with the physicians themselves.
can't even schedule an appointment
Frequently asked questions about UNM Medical Group
How is UNM Medical Group rated?
UNM Medical Group has a 1.8 star rating with 32 reviews.
When is UNM Medical Group open?
UNM Medical Group is open now. It will close at 5:00 p.m.
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