This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
University Volkswagen Service
- Automotive
- Albuquerque, NM
About this business
Location details
5150 Ellison St NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I cannot recommend this place enough! I had taken my car to another shop five separate times for a persistent issue that they insisted was an electrical problem they couldn’t fix. Frustrated, I decided to give this team a shot. My service advisor, Albert Schwerde, was an absolute game-changer. He identified and completely resolved the issue in 5 minutes flat. The communication was phenomenal—they even sent me a video update so I could see what was going on. Compared to the runaround I got elsewhere, Albert and his team get... read more
I was driving through ABQ and was having some alarming issues with my ‘06 Jetta so I reached out and texted Bob at 6 AM on a Saturday, hoping and praying for a response and some assistance. Bob called me and talked to me for 45+ minutes about the issues I was experiencing to no benefit of his own because I ended up not needing any work done. It was abundantly clear how much of an expert this guy is with VW’s and my old, obscure car that I was sort of freaking out about prior to our conversation. Bob was just eager to answer ... read more
Truly awful experience. This shop had our ID4 for 2 weeks for issues around warranty/recall....got it back, issues all still there. Still not able to fast charge, internet in car not functional, issues with doors etc. No idea what they did with our vehicle over that time but it being there 2 weeks certainly did not address why we took it in.
Came to get my 10k VW service and Walter helped me. He was really knowledgeable, customer-centered, incredibly professional. I highly recommend this service.
They were very professional. They didn't add any random charges. They sent me a video going over everything they did. Overall good solid service
Frequently asked questions about University Volkswagen Service
How is University Volkswagen Service rated?
University Volkswagen Service has a 3.2 star rating with 16 reviews.
When is University Volkswagen Service open?
University Volkswagen Service is closed now. It will open at 9:00 a.m.
Browse nearby in Albuquerque, NM
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com