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University Volkswagen Service
- Automotive
- Albuquerque, NM
About this business
Location details
5150 Ellison St NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Truly awful experience. This shop had our ID4 for 2 weeks for issues around warranty/recall....got it back, issues all still there. Still not able to fast charge, internet in car not functional, issues with doors etc. No idea what they did with our vehicle over that time but it being there 2 weeks certainly did not address why we took it in.
Came to get my 10k VW service and Walter helped me. He was really knowledgeable, customer-centered, incredibly professional. I highly recommend this service.
They were very professional. They didn't add any random charges. They sent me a video going over everything they did. Overall good solid service
I received a quote for $1,900 for my car to get repaired, an 8 hour job turned into 4 weeks, and the bill came to $3,400. A few improvements I would make, they shouldn’t be giving customers an eta if they cannot stick to the time line. That is just bad customer service. They also shouldn’t be sending people estimated quotes that are like $1,500 below what the actual total cost is going to be especially when said customers have to rely on financing, and budgets. Had I would have known the entire repair was going to take 4 wee... read more
We came in on a Saturday 10 minutes before service closed and everybody was still SO kind. John, Briley, and the rest of the service staff made us feel so welcomed especially as out of towners!
Frequently asked questions about University Volkswagen Service
How is University Volkswagen Service rated?
University Volkswagen Service has a 2.9 star rating with 14 reviews.
When is University Volkswagen Service open?
University Volkswagen Service is closed now. It will open tomorrow at 9:00 a.m.
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