University Urology Associates of New Jersey - Whiting (UUANJ)

Bernadette K. 

on Birdeye

9 months ago

Revised review, University Urology Whiting Office finally did contact me. It turns out their office is open at different times on different days which is why they don't have a recording on their phone advising of office hours. There was a misunderstanding on two issues: 1) I cancelled a follow-up visit about a test and it was up to me to reschedule the follow-up, they don't do that. 2) I needed to an ultrasound of my bladder done They don't make the appointment for the ultrasound -- you have to do that. They don't do emails ... read more

Bernadette K. 

on Birdeye

9 months ago

I'm 68 years old and this is the first time in my life I've given a medical practice a bad review. In this case, it's deserved. What medical practice sends a patient for a bladder test. The patient goes for thew test and never hears from the office again. I even wrote a follow-up email. No response. What would a reasonable conclusion be - they don't care. I am not difficult or obstreperous. I'm trying to find a medical of board of review to report this poor patient care as I look for a new urology group.