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University Psyciatric

2.1

About this business

Location details

4955 N Bailey Ave # 130, Ste 130, Eggertsville, NY, 14226, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.121 reviews
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Sara Harding's profile image
Sara Harding 
a month ago

The intake person is so nasty! I called bc I’m looking for help. The receptionist took a message and said intake would called back. Apparently you need a referral to go there, which I was not told; nor is it started anywhere that you needed one. The intake lady was so rude when I said didn’t have one. It is so hard to get mental health help. It took so much to even reach out. She had zero interest in even trying to assist 

Matt H's profile image
Matt H 
2 months ago

Very nasty staff, makes fun of people with speech problems. My brother called and asked if they take medicare. Staff yelled. No we don’t take medical what stupid question is that. He said no MEDICARE SHE REPLIED “ you must be slow this is NY avoid these people at all coast 

Jason B's profile image
Jason B 
6 months ago

DO. NOT. GO. HERE. If you're in serious need of treatment, this should be the last place you look. I hope this review can help steer those who need help, in a better direction: I have been trying to get in as a new patient for literally months for medication as I do therapy at a different providers office. The intake team here rarely calls back, and the level of incompetence at this office is nothing short of remakable and, unironically, impressive. I called them and left a voicemail to schedule a new patient appt. I wasn't ... read more

Darren Kolek's profile image
Darren Kolek 
8 months ago

I am definitely worse off today having Dr Merkel and UBMD in myself and my families lives. Overwhelming negative experience with them.. I honestly wish I would have never heard of either of them. This place gives the University at Buffalo a bad name. I am personally ashamed to have my Alma-mater associated with this group. 

Jessica McCloskey's profile image
Jessica McCloskey 
9 months ago

The new patient lady who answers the phone will not even let you finish a sentence. Will just auto cut you off and be extremely rude. 

Frequently asked questions about University Psyciatric

How is University Psyciatric rated?

University Psyciatric has a 2.1 star rating with 21 reviews. 

When is University Psyciatric open?

University Psyciatric is open now. It will close at 6:00 p.m.  

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