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University Park Nursing and Rehabilitation

2.1

About this business

Location details

233 University Ave, Des Moines, IA, 50314, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.124 reviews
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Delores Michaels's profile image
Delores Michaels 
a month ago

Cna staff seems overworked and understaffed. Management used the term “revolving door” when it came to staffing. Scheduler makes calls to staff while drunk and inebriated. Building is in poor condition. 

isaac thiga's profile image
isaac thiga 
3 months ago
Danielle Finch's profile image
Danielle Finch 
7 months ago

University Park Nursing had some good points, but honestly, there were definitely some rough spots. The staff were generally polite, but they seemed really overworked at times, which made things feel a bit slow when we needed help. Some areas were clean, but the hallway carpet was pretty worn, and a few rooms could really use a fresh coat of paint. Care was okay, though not always consistent—I noticed a few times that the staff seemed rushed, and it showed. I ended up waiting a bit longer than I would have liked for assistan... read more

Tam D's profile image
Tam D 
9 months ago

February of 2024: The attached photos show a filthy bucket on a filthy bathroom floor with a pipe leak that took days to be fixed (assisted living floor on 2/03/2024). My parent could've easily slipped and fell anytime when there was standing water on that bathroom floor from the overflowing water bucket. DISGUSTING in more ways than one!! Nursing home floor, 3rd floor: January of 2025. Chipped away walls that took months for lazy & careless building maintenance, administrator and whoever else to fix in an unprofessional fas... read more

Chad Mead's profile image
Chad Mead 
9 months ago

Please don’t leave your loved ones here. My mother died in their care on 03/11/25 and she should have been moved to the hospital but staff lied to my family about her condition and left us uninformed. Administrative staff caused her unnecessary stress and took her into their office to debit money out of her bank account knowing there was a financial representative for her that should have been contacted regarding any payments and all while her insurance was paying them thousands of dollars. They left her to wait on the toile... read more

Frequently asked questions about University Park Nursing and Rehabilitation

How is University Park Nursing and Rehabilitation rated?

University Park Nursing and Rehabilitation has a 2.1 star rating with 24 reviews. 

When is University Park Nursing and Rehabilitation open?

University Park Nursing and Rehabilitation is closed now. It will open at 9:00 a.m. 

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