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University of Rochester Medical Center

2.8

About this business

Location details

575 Elmwood Ave, Rochester, NY, 14642, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
2.823 reviews
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S Nykiel's profile image
S Nykiel 
2 weeks ago

I’m a physician and never have I had such a difficult time getting through to speak with someone on the phone in any health system. I am calling from WI to inform a primary care doctor about a patient of theirs I saw out of state and I couldn’t get through no matter how many prompts I went through or numbers I called. I tried the physicians’s office and the main hospital and after 45 min, never got through to an actual human. I see there are other concerns with this, UofR, you desperately need to revamp your call center. Thi... read more

Rob Grasso's profile image
Rob Grasso 
a month ago
Heather Linehan's profile image
Heather Linehan 
2 months ago

Been here 6 hours waiting to be called in for my daughter. It could be her appendix and here we sit in the ER waiting to be called back to a room. 

Eli's profile image
Eli 
5 months ago

Here for a progressive allergic reaction, it has been almost 4 hours in and still haven’t been seen by a doctor 

Jennifer Hall's profile image
Jennifer Hall 
7 months ago

Their doctors and medical care are fantastic. Their billing department is horrible. I have never had such a difficult time in my life with a person who is seemingly deliberately trying to make things go wrong. This is new. This person is using whatever influence she can to make it impossible for me to fix the problem. 

Frequently asked questions about University of Rochester Medical Center

How is University of Rochester Medical Center rated?

University of Rochester Medical Center has a 2.8 star rating with 23 reviews. 

When is University of Rochester Medical Center open?

University of Rochester Medical Center is open now. It will close at 11:59 p.m.  

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