University of Michigan Health-West Heart and Vascular

Shailind 

on Google

3 weeks ago

Most of the nurses are rude and snappy and you would think they would have more compassion for someone going through a difficult time with their medical condition. The Doctors are awesome. But the nursing staff needs to work on their customer service. 

Nicole Hoek 

on Google

5 months ago

Gone there for many years. Recently they have had horrible patient care. You reach out in MyChart and no one gets back with you. You call to speak with a RN/MA no one gets back with you. I am thinking about switching Cardiologist after many years. Very frustrating. 

James Taylor 

on Google

9 months ago

I had the pleasure of undergoing a treadmill echo stress test this week. Katlyn was my tech. She ran a perfect test with excellent results. Katlyn was kind, reassuring, and professional. She was joined by Tom the Echo Tech who did a splendid job as well-quick and efficient. They worked well together as a team. I would go back there in a heartbeat (pun intended) 

Ian McDonald 

on Google

a year ago

Customer service is AWEFUL never had an issue and I never leave reviews but the woman I spoke with on the phone was horrible. Completely rude when I asked her to read to me what she is going to relay back to the doc. And that seemed to upset her bc I corrected her on something. She got a nasty attitude when I called her rude and requested to speak with someone else. She xfered me to an operator when I was speaking with someone else in heart and vascular . I called back two more times she answered then didn’t say anything and... read more