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University Hospitals Urology Institute

2.7

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Location details

29001 Cedar Rd Suite 202, Lyndhurst, OH, 44124, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.77 reviews
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Patrick's profile image
Patrick 
a month ago

Very disappointing experience. I waited over a month for this appointment, only to be met with long delays and unprofessional treatment. It took around 15 minutes just to check in because the front desk appeared overwhelmed and overbooked. Even after being brought back, I still waited about 45 minutes past my scheduled appointment time before seeing the doctor. I also found several staff members to be rude and dismissive when I raised concerns about the delays and when I asked to use the restroom. When I finally met with Dr.... read more

Tom Dressler's profile image
Tom Dressler 
7 months ago

Regularly late checking me in, video app crashes all the time so they make come in. No respect for my time. I may not be a doctor but I'm busy too. Finally leave my waste of time appointment to see my prescription is denied. Then asked to wait more while they correct it. Absolute CF of an office 

Thomas Gallagher (Tommy)'s profile image
Thomas Gallagher (Tommy) 
a year ago

I had three appointments with Dr. Jaeger at University Hospitals and each felt increasingly rushed — but the final one on January 15, 2025, was frankly unacceptable. It was a virtual follow-up after a CT scan. I had already received the results, and the very first line of the report clearly said “no kidney stones.” The doctor’s microphone didn’t work during the video visit, so she called me instead — the phone call lasted 67 seconds. She told me there were no kidney stones (something I already knew), provided no further inte... read more

Craig Manning's profile image
Craig Manning 
a year ago
John T's profile image
John T 
2 years ago

Horrible, overbooked and doesn't care that they run over an hour behind schedule and you can't even reschedule due to their issues. Would NOT recommend going here 

Frequently asked questions about University Hospitals Urology Institute

How is University Hospitals Urology Institute rated?

University Hospitals Urology Institute has a 2.7 star rating with 7 reviews. 

When is University Hospitals Urology Institute open?

University Hospitals Urology Institute is closed now. It will open tomorrow at 9:00 a.m. 

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