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University Hospital - London Health Sciences Centre Emergency Department
- Healthcare
- London, ON
About this business
Location details
339 Windermere Rd, London, ON, N6A 5A5, Canada
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Horrible wait times. I walked out without getting treated. You can't even call it an emergency room because there's no sense of urgency whatsoever.
While I understand that an emergency room is not a quick experience, waiting over 7 hours to be treated is completely and utterly unacceptable, especially when there is little to no communication to patients from staff. Out of everyone I encountered and witnessed within the entire emergency team, there were only two gentleman (one being a nurse and the other a doctor) who exemplified compassion and kindness. The nurse who was helping me was so kind in asking me if I needed drinks, blankets, etc. The doctor whom saw me was al... read more
I’ve been here for 8.5 hours and haven’t seen a doctor once. I waited outside for 6.5 hours, then they brought me inside, put me in a bed, and left me there alone for another 2 hours without anyone checking in. No acknowledgment of the long wait, no updates—nothing. Finally, my husband asked how much longer it would take, and only then did they mention that the doctor who had been there had already left at the end of her shift. They also said it could still take a couple more hours since I was at the bottom of their priority... read more
The worst place to come to. Cold staff, disrespectful and ingenuous. Broken foot, only x ray and waiting for over 7 hours. No pain meds no ice no nothing
With no medical contraindications. I was denied a Tylenol while on hold for 7 hours while having severe ear pain. Even after telling that my pain was 9/10 in the initial assessment. They were rude when I requested a painkiller. The nurse and the front desk women told me to google a farmacy and go for it at 8pm. I understand the waiting time could be long but it is unethical waiting that long with a lot pain. There's no reason for that.
Frequently asked questions about University Hospital - London Health Sciences Centre Emergency Department
How is University Hospital - London Health Sciences Centre Emergency Department rated?
University Hospital - London Health Sciences Centre Emergency Department has a 2 star rating with 104 reviews.
When is University Hospital - London Health Sciences Centre Emergency Department open?
University Hospital - London Health Sciences Centre Emergency Department is open now. It is open 24/7.
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