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Universal TV Service Centre
- Appliances & Repair
- Surrey, BC
About this business
Location details
19232 Enterprise Way #102, Surrey, BC, V3S 6J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service in home experience ever. 2 man crew showed up to repair a tv. One was rude. Did not listen or communicate much. 2 hours if total unprofessionalism. Heated argument ensued. Wouldn't give his name! Horrible experience!!
The technician came tell us he has back problem and couldn’t get the dishwasher out, and we had to do it ourselves. He complained spent so much time with us and he needed to go to the next one because we are wasting his time and he’s hurried to go to the next one to make money, and let us call again when we get the dishwasher out. We did take it out after he left, it came out is the problem he forgot to take off 2 securing screws on the sides, and they are completely torn as he suggested we just need to pull harder. Worst ex... read more
There’s a lot to write but in simple words, PATHETIC Hope never to see them again and will NEVER buy Samsung again.
I will start with the tech that did the work was very kind and respectful but the company as a hole was very difficult to work with. I had a warranty job through them for LG and was not satisfied with the work done. When I contacted them they required I take videos and pictures of it not working which was hard when it was an element on a stove that wasn't fully heating. I did however send the best information I could from which I have been ghosted and ignored when trying to contact again.
Great service
Frequently asked questions about Universal TV Service Centre
How is Universal TV Service Centre rated?
Universal TV Service Centre has a 2.5 star rating with 154 reviews.
When is Universal TV Service Centre open?
Universal TV Service Centre is open now. It will close at 5:00 p.m.
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