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Universal Heating and Cooling

2.6

About this business

Locally owned and operated company with over 35 years experience specializing in residential and manufactured home heating and cooling install, service and repair. We charge by the job not by the hour. 

Location details

2350 3rd Ave, Jasper, AL, 35501, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 12:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.620 reviews
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Lisa Reaves's profile image
Lisa Reaves 
on Google
a month ago

My air unit froze up. Took them a week to come out. The man saw that there were 2 internal air filters that needed changed and he assumed that was the problem. He never looked further. He was gone in 5 minutes. It froze up again. I called and got no answer. Left voice mail. Finally got a call back a whole week later. She said she'd been in and out of the office. Just terrible customer service. Never again! 

Lee Craig's profile image
Lee Craig 
on Google
8 months ago

Will not answer my calls what so ever.!I believe they are trying to let my warranty expire so,they just don't answer my calls.but,very shotty work.. 

Justin Carpenter's profile image
Justin Carpenter 
on Google
10 months ago

They installed our unit little over a year ago and our system has been leaking since they been out twice this time they finally put over a pound of freon and decided to charge for patching the problem 125$ just to put freon that they let leak out 

Robert Mims's profile image
Robert Mims 
on Google
a year ago

This company does not care about their work! They used improper wire to install my A/C and direct buried the wire which is not meant for that application. The wire shorted out, burnt my breaker up and could have ultimately caused my house to catch fire due to negligence. I would seriously have a professional company be sure your A/C is wired with the correct wire. When the 1st setup my A/C they used the wrong size breaker and didn’t admit it until my A/C failed and needed repairs from improper breaker. This company is neglig... read more

Wendy G's profile image
Wendy G 
on Google
2 years ago
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Frequently asked questions about Universal Heating and Cooling

How is Universal Heating and Cooling rated?

Universal Heating and Cooling has a 2.6 star rating with 20 reviews. 

When is Universal Heating and Cooling open?

Universal Heating and Cooling is open now. It will close at 4:00 p.m.  

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