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UnitedHealthCare
- Business Services
- Cypress, CA
About this business
Location details
5701 Katella Ave, Cypress, CA 90630, Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
United Healthcare transportation for appointments left my elderly father stranded an hour drive from home it cost me $75 to get him home I will be filing a complaint with the medical board
Customer service / Provider Services Reps are terrible they are all offshore reps. IVR system / Virtual Assistant is terrible. CSRs answer the phone and there’s dead air for an extended period of time. CSRs do not hang up the phone at the end of the call so you won’t get the survey at the end of the call. I’ve had this experience SEVERAL TIMES. U.S. Based Companies that take U.S Citizens money and receives government funding should not be outsourcing jobs. This should not be the industry standard. I would not recommend UHC t... read more
Frequently asked questions about UnitedHealthCare
How is UnitedHealthCare rated?
UnitedHealthCare has a 2.6 star rating with 76 reviews.
When is UnitedHealthCare open?
UnitedHealthCare is closed now. It will open tomorrow at 9:00 a.m.
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