United Water Restoration Group of West San Antonio

LM LM 

on Google

2 months ago

United Water Restoration Group of West San Antonio did a massive and phenomenal job at our home. We had hidden, toxic mold that needed remediation. After doing extensive research to learn about the process and interviewing multiple companies, it was clear that the professionals at this company understand the finite technical details, know exactly what they’re doing, and truly care about clients. I had previously called other restoration companies and the personnel answering the phones could not answer any technical questions... read more

P B 

on Google

2 years ago

We hired them to remove water damage in our bathroom. After the demolition, they told us they would call us to schedule the repairs. They never called us. We've called them and they keep telling us they will call us back next week, but never do. It's been several weeks now with our master bathroom sewer line left open venting into our house. Not even a call back to set expectations. If they don't want to do the job they could have just told us. 

Anonymous 

on Google

2 years ago

We hired them to remove water damage in our bathroom. After the demolition, they told us they would call us to schedule the repairs. They never called us. We've called them and they keep telling us they will call us back next week, but never do. It's been several weeks now with our master bathroom sewer line left open venting into our house. Not even a call back to set expectations. If they don't want to do the job they could have just told us. 

Nicole Buchheit 

on Google

2 years ago

Jonathan and Carlos were so helpful and went above and beyond. They were professional and did a great job. I’ll add another update when the dryers do their thing and we assess the need for demo but they were fantastic on our first visit and took care of everything! 

Veronica Beals 

on Google

4 years ago

Everyone was great.. from start to finish. Responded ASAP and knowledgeable.