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United States Cellular

2.9

About this business

United States Cellular Corporation, also known as U.S. Cellular, is a super-regional wireless company that serves more than 6.2 million customers in 148 markets in 25 states. With revenues of more than $3.7 billion, U.S. Cellular maintains one of the industry's highest quality network coverage and comprehensive range of wireless products and services. Founded in 1983, U.S. Cellular and its more than 8,700 associates are focused on customer satisfaction, delivering customer service. The company continues to grow and expand in... read more

Location details

8410 W Bryn Mawr Ave, Ste 700, Chicago, IL, 60631, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9117 reviews
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Kerri Koepke's profile image
Kerri Koepke 
on Google
a month ago

1 star is 1 too many! I used them for cell phone service and it was fine. I had internet service with another company and had problems with them so I went to US Cellular since I did not have troubles with them and my cell service. Boy was that a mistake. I went to the store and the girl told me it was $39.99 a month because of the promotion. Great! I signed the papers and she sent me home with equipment to set up myself (not happy about that but, okay). I began my service on 12/30/22. My first bill came and it was fine. Then... read more

Kate Curley's profile image
Kate Curley 
on Google
a month ago

We have us cellular I have no idea why but we do! Last week I got online and talked to someone to get an extension four service u til the 15th of July! The person I talked to said the best they could do was the 7th I said fine I’ll just come back and get a further extension! So I contacted them on the 6th i believe asked to get the extension for the 15th again! This person said they couldn’t because they already gave me a one time exception for the 7th I said no the person I talked to told me that was as far as I could get! ... read more

Cora's profile image
Cora 
on Google
2 months ago

I came to this UScellular store just days after purchasing an Apple Watch SE (cellular) from a different UScellular location, where staff had failed to properly activate the watch before I left. At this store, they did attempt to troubleshoot the issue, including trying a different watch. However, when that didn’t work, the only solution offered was for me to purchase another watch for an $200 . Lexi, the store manager, was not helpful and didn’t offer any meaningful support. I left frustrated, with no resolution, and very d... read more

Parker Stratton's profile image
Parker Stratton 
on Google
3 months ago

Crappy Services and Connections. 

Clover's profile image
Clover 
on Google
4 months ago

Refuses to close my account although I told them I will not pay them till they do. 

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Frequently asked questions about United States Cellular

How is United States Cellular rated?

United States Cellular has a 2.9 star rating with 117 reviews. 

When is United States Cellular open?

United States Cellular is closed now. It will open on Monday at 9:00 a.m. 

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