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1855 Telstar Dr, Colorado Springs, CO, 80920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just spoke with Melinda and she was an absolute delight. I wish every agent I spoke with was just like her. She needs a raise!
Helpful and courteous staff, never a line/wait, have always been able to get my issues resolved swiftly.
USAA scams people out of their money. After I cancelled my auto and umbrella liability policies, they refused to process refund checks for me on the amounts I already paid them. They simply are fraudsters ready to take your money. They even tried to deposit my refunds into a US Bank bank account that doesn't exist !
I've been a USAA customer for about 32 years now. First, through my father and then I served on Active Duty. I've had issues with USAA before, but overall it's been tolerable (barely). Today, my experience was really bad. I could not find a place on their website to convey my frustration and disappointment so I decided to air my grievance here. I also feel like they deserve a 1-star review based on my experience today. On 8 Sept, I called USAA to change my policy so that 2 of my cars will be insured in IL (currently in CO) w... read more
United Services Automobile Association has a 4.3 star rating with 168 reviews.
United Services Automobile Association is closed now. It will open at 9:00 a.m.
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