United Rentals

Peter Ryan Wojcik 

on Google

3 years ago

My company rented a reefer trailer from these thieves for years. We ended up purchasing the unit and paying exactly what we were invoiced. All of the sudden they have started harassing my accounting department with threats and all saying we owe them $800 but cannot explain or produce the proof. They keep claiming they used a credit but there is no credit and they cannot show us where they used the credit. This company will harass you and threaten you with things they cannot back up. DO NOT USE THESE PEOPLE. I'd say their har... read more

Candace Browning 

on Google

5 years ago

Purchased 320 Kobelco from rental fleet. Hot mess when it showed up! United Rental Branch Manager gave his word they would fix everything. We both made a list of repairs. Took it back in after season and 5 weeks later, we were told they did not store equipment for customers and asked us to remove it. The only thing done was seat removed, and lens' removed. Coos Bay, OR branch manager Rafael Valadez Now our excavator has no seat that fits and we are supposed to be going to our next job. I tried to get a district manager name ... read more

Elizabeth Vitale 

on Google

5 years ago

I received verification verbal and in writing today May 9 2019 the money was refunded April 18 2019 One of the checks was returned money credited. 30000.00 still isn't back in my bank appears no fault to United Rentals. Still I had a horrible experience by United Rentals Several departments. I was paying for equipment for a client. The money cleared my account March 29 2019. I was treated as if I was imposing on the staff. I received messages by way of my finance manager to call and clarify I wrote the checks. I did that sti... read more