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United Heritage Credit Union

4.3

About this business

Location details

5011 W Slaughter Ln, Bldg 1, Austin, TX, 78749, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.322 reviews
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Tyler M's profile image
Tyler M 
2 months ago

I’ve been going to these folks for years: and they’ve always treated me wonderfully. John and Emily are awesome: with John noticing that I rode my bike to their bank on a hot day and making sure I knew that they had water if needed, and Emily just being quick, pleasant, and kind in processing my business: it’s that type of just plain human treatment that is too often lacking in other establishments that makes me very happy to be a member of their bank. Wonderful people who’ll generally level with you if there is an issue, an... read more

Dana Minuta's profile image
Dana Minuta 
11 months ago

I decided to support a smaller, more local bank believing the service might be better than all of these national bank chains. I WOW WAS I WRONG!!!! I have several accounts with UHCU, all of which I will be closing and banking somewhere else. UHCU’s employees are terribly trained and misinformed resulting in mistakes being corrected on the customer’s time and money. They put ridiculously long holds on larger amount checks, and unlike any other bank in the nation, somehow have no way to verify funds on checks not drawn on thei... read more

robinson castro's profile image
robinson castro 
a year ago

Please don’t do business here I recently had a transaction with the auto loan department where a 3rd party made a payment to payoff a loan and this 3rd party reverse the transaction and I got left with no car and with a loan and all the bank says this stuff happens and that’s not there responsibility!! Horrible experience 

Jonathan Graham's profile image
Jonathan Graham 
a year ago

Friendly, and helpful. 

Magic Jack's profile image
Magic Jack 
2 years ago

One of the best I've experienced and same with the Menchaca branch where I get personalized service every time. Walking in or driving up just as friendly and efficient in all areas of our banking needs. 

Frequently asked questions about United Heritage Credit Union

How is United Heritage Credit Union rated?

United Heritage Credit Union has a 4.3 star rating with 22 reviews. 

When is United Heritage Credit Union open?

United Heritage Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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