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United Heritage Credit Union

3.4

About this business

Location details

301 Mays Crossing Drive, Round Rock, TX, 78664, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.447 reviews
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Beatrice Estrada's profile image
Beatrice Estrada 
a week ago

The staff here are polite and ready to help you when you walk in. 

sofia williams's profile image
sofia williams 
a month ago

jocelyn was amazing! Was in and out quick:) 

Jon Mick's profile image
Jon Mick 
2 months ago

I have a mortgage with UHCU. I've admittedly had some issues with their online site (error messages when I'm attempting to pay past my due date) and call center (with long hold times infrequently) when trying to make a payment. Upon frustrations on my end, I explained my issue to the contact center rep and asked them to raise it to their supervisor. I didn't expect much to come of this. The next day, their Operations Manager reached out to me personally, and explained that he looked into the issue, found some opportunities (... read more

Heather Collisson's profile image
Heather Collisson 
2 months ago

Always have great service when I need to go in to the branch. They are easy to do business with. Auto and home refi loan rates are usually much better than the others. 

Jon Mick's profile image
Jon Mick 
2 months ago

I have a mortgage with UHCU. I'm trying to make a payment today. However, their online services aren't currently accepting payments (per an error message on my account). The automated phone system has transferred me four times, until I got through to a human. That human operator then needed to transfer me to a different department to take my payment. He waited on-hold with me for 30 minutes before I told him I had no more time. I called back later, directly to the department via a direct number. I then waited on hold for ano... read more

Frequently asked questions about United Heritage Credit Union

How is United Heritage Credit Union rated?

United Heritage Credit Union has a 3.4 star rating with 47 reviews. 

When is United Heritage Credit Union open?

United Heritage Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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