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United Healthcare
- Health Insurance Offices
- Brentwood, TN
About this business
Location details
8 Cadillac Drive #100, 10 Cadillac Drive #200, Brentwood, TN 37027, 10 Cadillac Drive #200, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For some reason I'm not being allowed to access my account I have contacted customer service 5 times and no help whatsoever from their employees just playing games and giving me the run around I will be filing a complaint with Medicare against this company plus I've been getting bills that are supposed to be covered under their insurance and there is a lot of red tape when you try to use dental benefits on top of that they wont even cover my asthma inhaler
Not sure what's going on with UHC I cant access my account and I keep getting the runaround from customer service , after an hour of BS on the phone and live chat I'm dropping this insurance and would advise anyone to avoid this company I was also getting bills I thought were covered under the medicare plan, bills I cant afford, they also give excuses and limit what you can buy from OTC this company was great till January 2025 maybe cut your costs and get rid of OTC ?????
You have an employee violating HIPPA and Code of Ethics. Managers need to be reading their pods members private chats and monitoring chat calls. These chats go on for over an hour and half an times.. One employee has made her own private chat group with four other employees to gossip. Also read the employees cell phone messages there are over 200 messages between two employees gossiping about members and coworkers. Red flags!!
I’m tired of claims being denied that should have been covered. What’s the point of insurance if they don’t actually pay?
I've had for 18 yrs they've denied tests for 5 years one department doesn't know what another is doing not only do they spam call you but send out spam mail to existing customers it took me 8 hours to try to find a Dr got an old list of 2 Dr that hasn't been updated in 3 yrs I haven't changed yet only because I'm trying to get ins straight by state and get permission I do not recommend especially if on any type of state assistance they have really failed me
Frequently asked questions about United Healthcare
How is United Healthcare rated?
United Healthcare has a 1.5 star rating with 18 reviews.
When is United Healthcare open?
United Healthcare is closed now. It will open on Monday at 8:00 a.m.
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