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United Healthcare

2.1

About this business

Location details

143 S Kalamazoo Mall, Kalamazoo, MI, 49007, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
2.149 reviews
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Martha Huckabee's profile image
Martha Huckabee 
a month ago

tried for 6 hours to get just a NAME of a "designated network provider" for a CT scan. They sent me to something like 25 providers and NONE OF THEM do CT scans. That means even after reaching my deductible i have to pay 20% coinsurance because they dont have a designated provider. what a scam - all they care about is MONEY and they are happy to let you die 

Tyler's profile image
Tyler 
2 months ago
Holly Roelofs's profile image
Holly Roelofs 
3 months ago

This company is awful! Every claim that has been submitted for my family has been denied first then have to fight to get ahold of someone to find out why and for it to be corrected. Spent so much time on the phone. One of the issues was my daughter broke her arm. Received EOB, not covered because doctor is not in network. Doctor is in the largest facility in West Michigan which is in network and was verified as being in network. They will do anything and everything to not pay your claims!! Will never use them again! Do not r... read more

Daniel Simpson's profile image
Daniel Simpson 
4 months ago

Phone number doesn't work, can't find a phone number on their website, state approved my Medicaid and told me it likely used my same account numbers as before but online it says I don't have coverage but can't call them to find out if there's new phone numbers, guess I can just die without any medical help or supplies. 

Josh Richards's profile image
Josh Richards 
5 months ago

Frequently asked questions about United Healthcare

How is United Healthcare rated?

United Healthcare has a 2.1 star rating with 49 reviews. 

When is United Healthcare open?

United Healthcare is open now. It will close at 7:00 p.m.  

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