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United Group of Companies
- Home Developers
- Troy, NY
About this business
Location details
300 Jordan Rd, 300 Jordan Rd, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In the summer of 2019, my 88-year-old mother and I moved to Hearthstone Village, a 55-plus community managed by United Group. Until 2024, it was a beautiful, well-maintained property with a team that cared about the community. In summer 2024, new management took over, and everything changed. It began with garbage regularly overflowing—a chronic problem that continues. See photos. Snow and ice problems began in winter 2024–2025 and continued through 2025–2026. ADA parking spaces, van-accessible routes, egress routes, sidew... read more
In the summer of 2019, my 88-year-old mother and I moved to Hearthstone Village, a 55-plus community managed by United Group. Until 2024, it was a beautiful, well-maintained property with a team that cared about the community. In summer 2024, new management took over, and everything changed. It began with garbage regularly overflowing—a chronic problem that continues. See photos. Snow and ice problems began in winter 2024–2025 and continued through 2025–2026. ADA parking spaces, van-accessible routes, egress routes, sidewalk... read more
Bed bugs, Roaches is what I have had to deal with for the last 2 years that I made the enormous mistake of moving into this building. Never would I wish this on anyone. What’s worse is the complete incompetence and lack of any sort of consideration by Management RUN!!!
My husband and I have been living at the Pinnacle at Forts Ferry since March 2022 . It is a 55+ Independent Living building. The United Group has been the third one to.mansge it and the worst by far. Staff is untrained and often rude. There is frequent turnover. The cleaning service has been eliminated which resulted in our public areas being dirty. Amenyotes, such as our beautiful indoor pool and a hot tub are often dirty as well, and water temperature is below the rules set by the Health Department. One maintenance worker ... read more
Do not rent at the cresendo. Upon move-out, manager Ibrahim threatened me multiple times with felony charges for not returning keys on his terms, despite my emergency. I offered to pay my balance, but he sent it to collections. Returning keys was a hassle; I mailed them with tracking before 2 PM today. The building has a severe mouse and rat infestation. Rodents scurried in walls, left droppings in common areas, and entered my apartment. Despite complaints, Ibrahim and management did nothing, leaving unsanitary conditions. M... read more
Frequently asked questions about United Group of Companies
How is United Group of Companies rated?
United Group of Companies has a 1 star rating with 4 reviews.
When is United Group of Companies open?
United Group of Companies is closed now. It will open tomorrow at 8:00 a.m.
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