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United Energy Credit Union
- Finance
- Houston, TX
About this business
Location details
8790 Fm 1960 Bypass Rd West A-500, Ste A500, Houston, TX, 77338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I reached out to United Energy Credit Union to refinance my current auto loan with Shell Federal Credit Union (48-month term at 3.99%). After reviewing my information, they ran my credit and told me I was approved for refinancing up to a 72-month term at 3.49%. They emailed me an approval notice listing the required documents and even asked me to open a membership with a $25 deposit, which I did. Two weeks later, I was informed that they “made a mistake” and couldn’t actually offer a longer term than my current loan. This is... read more
This bank is a joke. They provide you with an activation phone number on the debit card to set up pin as well which is a lie, you call they go through a whole verification process w an operator then to tell you to call a different phone number during business hours to set up pin. lol how inconvenient and the bank operator was not helpful at all..her response was “is there anything else I call do for you??”?!!! Clearly not.
This bank is a joke. They provide you with an activation phone number on the debit card to set up pin as well which is a lie, you call they go through a whole verification process w an operator then to tell you to call a different phone number during business hours to set up pin. lol how inconvenient and the bank operator was not helpful at all..her response was “is there anything else I call do for you??”?!!! Clearly not.
Yudith and Melissa are always ready to help with my problems. Best customer service around !!
Best in the business. Customer friendly, professional and work with the clients on their financial level.
Frequently asked questions about United Energy Credit Union
How is United Energy Credit Union rated?
United Energy Credit Union has a 3.9 star rating with 67 reviews.
When is United Energy Credit Union open?
United Energy Credit Union is closed now. It will open at 9:00 a.m.
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