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United Delivery Service

1.5

About this business

Location details

United Delivery Services, 1220 National Ave, Addison, IL, 60101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.539 reviews
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Joey F.'s profile image
Joey F. 
a year ago

Worst delivery service out there. Everytime I have something ship to me it always delayed. Doesn't matter if it around the Holidays or not. From now on I will ask the places I order from what company they use before I order. Sad to say but USPS is much faster 

Maury D.'s profile image
Maury D. 
2 years ago

Every time I am getting a package delivered by this company it comes late. Almost 1-2 days late!! And late at night like 9pm-10pm. I never know where they are with my stuff and I never know it's arrived until they state it's there. They don't answer their phone neither. I really don't like this delivery service one bit. I'd give 0 stars if I could!  

Macy's profile image
2 years ago

My package was never delivered! Beware of this carrier! Sketchy drivers, unprofessional management, and rude customer service! Package was never delivered to my door yet they tried to cover up for the driver and made up excuses! The driver took a picture of my door step from his truck, never once got out! My security footage caught everything, and nothing was done! They even tried to convince me the picture was not of my door, and that maybe it was delivered to my neighbors door and please go check with my neighbor. Absolute... read more

Cathy J.'s profile image
Cathy J. 
2 years ago

They are the worst! I waited all day on my package, the driver just sat in the building! No call, no text, didn't even ring my bell, I live in a apartment building, somebody stole my package! 

Natalie U.'s profile image
Natalie U. 
2 years ago

Dear United Delivery Service, As a teacher, I am working daily to help guide children into becoming productive, hard working, loyal kiddos ...praying each finds his/her own way to be a light in the world we live in. I couldn't let another moment pass without sharing my appreciation I have for one of your employees, Tonya Miles. She goes above and beyond every month to make a delivery that requires a signature to receive. She has made numerous calls, reiterated the importance of collecting the signature, driven up our long,... read more

Wolfgang E.'s profile image
Wolfgang E. 
3 years ago

They left my delivery out on the street instead of ringing my apartment buzzer or doing anything to ensure the package was secure. They took the time to take a picture of their idiotic service, but could not bother to push a button to reach me and get the package through the door. They blow off my complaints and refuse to accept responsibility and refund me for the package they essentially threw away. 

Hannah D.'s profile image
Hannah D. 
3 years ago

I subscribed to Hello Fresh about 6 months ago and it was delivered by UDS. I canceled my subscription when I saw that the delivery driver had his dog with him. When I called UDS, they said that's not allowed and they will talk to the driver about it. I recently subscribed to Butcher Box. Same driver, same dog. I'm getting food products delivered. This guy's dog is a husky, and they shed massive amounts of fur. I know delivery trucks are not clean by any means, but they should not have live animals shedding all over. ... read more

Katie L.'s profile image
Katie L. 
3 years ago

This company is FRAUDULENT. I have FIVE packages from FIVE different companies that they have been holding for over a week. I have called every day, multiple times a day, for over a week and been assured they would be delivered that day. I've asked for a legal department contact and they claim they don't have one. How are you a corporation without a legal department? Just goes to show they are a scam. I've asked for a phone number for the supposed "hub" where my packages are and they can't give me one. I've asked for an addr... read more

Nick N.'s profile image
Nick N. 
3 years ago

Seven food deliveries missed in five months. So basically one to two things missed every month. Oh, and don't forget the fact that the packages are left out in the middle of the freaking sun to roast, or the fact that they use an unmarked van to deliver my products-really doesn't make me nervous when an unmarked van hits my curb and someone chucks a box at my front door, banging on the glass door. After all of this I had changed my meal delivery dates so they wouldn't deliver anymore, but they somehow weaseled back in, and ... read more

Frequently asked questions about United Delivery Service

How is United Delivery Service rated?

United Delivery Service has a 1.5 star rating with 39 reviews. 

When is United Delivery Service open?

United Delivery Service is closed now. It will open at 9:00 a.m. 

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