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United Concierge Medicine

3.8

About this business

Location details

216 River St 3rd floor, Troy, NY, 12180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.818 reviews
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steve arpey's profile image
steve arpey 
on Google
4 months ago

UPDATE: My company(one of the largest human services non-profits in the state) has stopped paying for this and made it an elective benefit that we must now pay for if we want it. Luckily not a lot of us are keeping it. I hope the short-sighted dimwits running the company understand that the $150 fee they charged my kid was the reason this happened. Was it worth it? Glitchy app, difficult to communicate with customer service and they charged my daughter $150 for missing an appointment because of their substandard app. My comp... read more

steve arpey's profile image
steve arpey 
on Google
5 months ago

Glitchy app, difficult to communicate with customer service and they charged my daughter $150 for missing an appointment because of their substandard app. My company pays for us to have this and I've used it a couple times. It's ok but there are better alternatives where they aren't abusing people financially. I will never pay the late fee and I'm dropping the "virtual PCP" in favor of real medicine and deleting the app. I have and will continue to discourage anyone from using this service and have kept at least one small co... read more

Sara W's profile image
Sara W 
on Google
8 months ago

This is the worst service I have ever used. Completely unorganized. No one knows what is going on. Ive had to call over ten times for one visit. I would rather cut my finger off than deal with them again 

steve arpey's profile image
steve arpey 
on Google
a year ago

My company keeps encouraging us to use this service and the first time I used it was an exceptional disappointment. I'm a nurse. I have had upper respiratory symptoms for a week and I've tested for covid and it was negative. I started coughing up green sputum so I called this place for an antibiotic and they refuse to give it to me. I don't know how much longer I have to have the same or worsening symptoms for them to see the need for proper medication, but the person I talked to sounded like she was reading a script and did... read more

Avianna Latshaw's profile image
Avianna Latshaw 
on Google
a year ago

These providers are outstanding! The care is unmatched. I am able to speak with a provider as well as receive treatment and my prescriptions within an hour! I love UCM and I truly use it as my provider of choice. So lucky to have them as an option for care. I recommend them to everyone! 

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Frequently asked questions about United Concierge Medicine

How is United Concierge Medicine rated?

United Concierge Medicine has a 3.8 star rating with 18 reviews. 

When is United Concierge Medicine open?

United Concierge Medicine is closed now. It will open tomorrow at 9:00 a.m. 

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