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United Community Credit Union

4.5

About this business

People focused full-service financial institution educating and empowering our membership, employees and communities to embrace the #beunited culture. 

Location details

13700 East Sam Houston Pkwy N, Houston, TX, 77044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.5122 reviews
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Ashley Paul's profile image
Ashley Paul 
on Google
a month ago

Worst customer service I have ever experienced. This is a dishonest credit union. The absolute worst experience. They hang up after you’ve been on hold for hours at a time. I’ve been hung up on after multiple callback attempts. After several attempts to speak with a CSR for two weeks they’ve all been unsuccessful. I am closing my account immediately and taking my funds elsewhere. I suggest you all do the same! 

Fradday Sotelo Sarduy's profile image
Fradday Sotelo Sarduy 
on Google
2 months ago
IGNACIO ORTIZ's profile image
IGNACIO ORTIZ 
on Google
4 months ago

I was a 20 year costumer from this credit union, but lately their rates for equity and car loans when up by too much, last summer they charge me for a debit card transaction. For a payment to chase bank for 15 dls, those transaction are not possible to do,at the end they charge for overdraft protection, late fees and all that staff and report it to my credit bureau,at the end I have to pay them and I am glad I will never use their services again,Texas bay CU is much better. You guys don’t appreciate your loyal costumers 

Cynthia Langdon's profile image
Cynthia Langdon 
on Google
9 months ago

Slow as Christmas! 

Jarvis Reed's profile image
Jarvis Reed 
on Google
10 months ago

I don't bank here my mother does she been there for years 

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Frequently asked questions about United Community Credit Union

How is United Community Credit Union rated?

United Community Credit Union has a 4.5 star rating with 122 reviews. 

When is United Community Credit Union open?

United Community Credit Union is open now. It will close at 5:00 p.m.  

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