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United Bank

3.9

About this business

Location details

24 District Way @ Edwin Miller Blvd., Edwin Miller Blvd, Martinsburg, WV, 25404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.928 reviews
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Robbin E.'s profile image
Robbin E. 
5 years ago

I just opened a new business account at this bank and probably one of the best decisions of my life, I had a business account at wells Fargo for the last 10 years and they left me high and dry during this pandemic, I was on the verge of losing my small business and they offered me no assistance and kept denying me for the ppp loan 5 times to be exact. As I was standing in my store one day last week an amazing young lady walked in to tell me about the bank that just opened up around the corner from me fast forward to a week l... read more

Jackie H.'s profile image
Jackie H. 
8 years ago

When my account was compromised United Bank acted immediately. The problem was taken care of in a timely manner. I thank them for their swift and professional action. 

Marlin M.'s profile image
Marlin M. 
8 years ago

Recently had a very bad experience with United Bank. They seem to have no ethics in that they are willing to change things to suit them. I was selling a real estate property to one of their clients, United wrote a pre-approval letter, and then when the person went for the loan they not the bank asked for a larger loan, which United asked for more down payment which the client did not have. United issued a denial letter stating the amount that they asked for, since this amount was more then the purchase price and was denied t... read more

Debbie F.'s profile image
Debbie F. 
9 years ago

Best of the best. Take a very personal interest in their customers. They keep two dollar bills in stock because two customers like them. Popcorn on Fridays. A really, super, terrific, great, lovely group of people! (And no, I have no affiliation with them, other than being a very satisfied customer) 

carpergina's profile image
carpergina 
13 years ago
backroadsally's profile image
backroadsally 
14 years ago

United Bank is NOT the place to bank if you want to be treated fairly. Your deposit is not credited timely but your debits certainly are, I guess they need all of those overdraft fees to buy the suckers for their lobby. TODAY, I am leaving United Bank and taking all, yes ALL of my business to Poca Valley Bank. At Poca Valley you are treated as a customer, not a non-person. My paycheck was directed deposited on May 1, 2012, and United says I am overdrawn in the amount of $300.00. Heck, they didn't even give me my money so I c... read more

callahanheather's profile image
callahanheather 
15 years ago

These people really care and are very approachable with problems, good at finding solutions for you. I am grateful to them for helping me fix bloopers. 

mom3mom's profile image
mom3mom 
15 years ago

The current manager of this store is not in touch with the full spectrom of the customers that frequent the Mount DeChantal, Wheeling,WV store. He seems to cater to the upscale people in the area. Two things come to mind on this subject. He first canceled delivery beyond the city limits of Wheeling. Now he has decided not to make deliveries on the day before Thanksgiving. There are many elderly people who use the delivery service and were depending on the delivery for the holiday. Except for the manager this a four star oper... read more

Frequently asked questions about United Bank

How is United Bank rated?

United Bank has a 3.9 star rating with 28 reviews. 

When is United Bank open?

United Bank is closed now. It will open at 9:00 a.m. 

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