United Auto Delivery & Recovery

stef Silverio 

on Google

3 months ago

Emma from consumer relations was so unprofessional and condescending. My vehicle was damaged during a repossession, and of course they won't take fault. I assumed that would be the result based off the research I did on this company. That's not what my complaint is about. My issue is with the way this lady handled it. She could have approached the conversation of my denied claim with a little more empathy, she had the power to de-escalate the situation. I knew she had poor customer service skills the momment she answered my ... read more

Matt Shaffer 

on Google

11 months ago

Delightful staff. 10/10 

Anonymous 

on Google

11 months ago

Delightful staff. 10/10 

Yolanda Wright 

on Google

a year ago

It wasn't always bad working here. When new management came along things got worse. Management had very poor and not so good leadership skills, it was all over the place. There was absolutely no room for growth and opportunities. They load you with tons of work and little pay and expect you to execute it. You pretty much got written up for anything. Let's not forget the favoritism that they show certain employees, while the one's that actually came in to do their work got treated poorly. Never will I allow myself this type o... read more

DragonsFire3174 

on Google

a year ago

Absolutely crooked company. Truck was released from the lien holder yesterday, been trying to pick my truck up and am being told that it will be a week before I can get my truck. Asked if I could come get my kids backpacks for school out of it and was told I have to wait a week. In what world are you able to hold someone’s belongings after the vehicle is released from you? Crooked company.