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United Airlines
- Airlines
- Norfolk, VA
About this business
Location details
2200 Norview Ave, Norfolk, VA 23518, Norfolk, VA, 23518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were here because we were diverted by weather. The ground staff of United, including Cassandra, James, Cameron, and ramp crew of the Hugh were amazing. James is super smart and well experienced. They went out of the way to help us getting taken care of.
They actively lied about automatic rebooking flight cancellations. Worse flight customer experience I’ve ever had.
Delayed my first flight of the day because they way over booked, that caused my small children and I to miss our connecting flight. The connecting flight was then also delayed by an hour and a half. Reached out to their customer service and they intentionally told me I was only delayed and hour and a half, gave me $75 vouchers for me and my two kids tickets. I then had to kindly ask the customer service agent to look at my whole trip where they acknowledged it was in fact delayed 5 hours. Agent then offered me an additional ... read more
Frequently asked questions about United Airlines
How is United Airlines rated?
United Airlines has a 3.1 star rating with 63 reviews.
When is United Airlines open?
United Airlines is closed now. It will open at 9:00 a.m.
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