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United Airlines

3.1
  • Kenner, LA

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1 Terminal Dr, Kenner, LA, 70062, United States

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3.168 reviews
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A Howard's profile image
A Howard 
4 months ago

Well after being delayed for 3 hours with and hour on the tarmac.(i called to see if there was delays and they waited til we were in the air headed to Houston to send a text stating we had an hour delay which turned to 3+ hours) 😡😠🤬 And a rude stewardess 😠😡🤬 Lets just say that united should issue credits that's are good for a year or more. 😠😡🤔 

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Kaka Mummy 
8 months ago

⸻ Subject: Disheartening Experience with United Airlines Staff Dear United Airlines, I am writing to express my deep disappointment regarding a recent experience with your ground staff. My elderly, handicapped mother had to urgently travel to India due to a family emergency. Her flight was scheduled for 6:00 AM, and given the early hour, we were unable to secure a gate pass in advance. We were informed that such passes could be issued directly at the airline counter. However, upon approaching the counter, the staff memb... read more

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salina hubbard 
9 months ago

Will definitely spend the extra money next time and fly delta. United airlines has way too many delays. 15.00 food voucher for the inconvenience is NOT worth the hassle. Worst day of flying ever 

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Zach Buchbinder 
11 months ago

United Airlines lost my luggage on a weeklong international trip and has not been at all helpful in locating it. Customer service at every level has been absolutely abysmal. Avoid flying with United Airlines if there is any alternative. 

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brandon vicknair 
6 months ago

The supervisor at the ticket counter at 5:30 AM on 5/18/25 was rude, unprofessional, and not helpful. The two other counter agents were friendly and helpful. 

Frequently asked questions about United Airlines

How is United Airlines rated?

United Airlines has a 3.1 star rating with 68 reviews. 

When is United Airlines open?

United Airlines is open now. It is open 24/7. 

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