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United Airlines

3.2
  • Kenner, LA

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Location details

1 Terminal Dr, Kenner, LA, 70062, United States

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3.262 reviews
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Kaka Mummy's profile image
Kaka Mummy 
a week ago

⸻ Subject: Disheartening Experience with United Airlines Staff Dear United Airlines, I am writing to express my deep disappointment regarding a recent experience with your ground staff. My elderly, handicapped mother had to urgently travel to India due to a family emergency. Her flight was scheduled for 6:00 AM, and given the early hour, we were unable to secure a gate pass in advance. We were informed that such passes could be issued directly at the airline counter. However, upon approaching the counter, the staff memb... read more

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salina hubbard 
3 weeks ago

Will definitely spend the extra money next time and fly delta. United airlines has way too many delays. 15.00 food voucher for the inconvenience is NOT worth the hassle. Worst day of flying ever 

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Zach Buchbinder 
3 months ago

United Airlines lost my luggage on a weeklong international trip and has not been at all helpful in locating it. Customer service at every level has been absolutely abysmal. Avoid flying with United Airlines if there is any alternative. 

G B's profile image
a year ago

Getting scammed today on a flight to San Antonio which has a layover in Houston by United who claims that there is terrible weather in Houston and had to make a emergency landing in New Orleans and come to find out the weather in Houston is 70 and really nice. No wind, no rain, no snow, just really nice weather. The pilots are clearly lying about the situation. I don’t feel comfortable flying United ever again! 

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Aditya Singhvi 
6 months ago

Each any every ground person is completely and totally useless. Why keep them if the answer is always call the customer care/scan this barcode/ go to this website. 

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Frequently asked questions about United Airlines

How is United Airlines rated?

United Airlines has a 3.2 star rating with 62 reviews. 

When is United Airlines open?

United Airlines is open now. It is open 24/7. 

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