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United Access
- Consumer Services
- Rochester, NY
About this business
United Access in Rochester, NY (formerly AutoCrafting Mobility Solutions) is a quality mobility dealer for wheelchair accessible minivans, handicap van conversions and vehicle equipment. We offer new and used BraunAbility, VMI, El Dorado and Mobility SVM vehicles and full-size wheelchair lifts. We also offer scooter lifts from Bruno, Harmar, Adapt Solutions and more. In addition to vehicles and wheelchair lifts, we have a full line of driving equipment from simple hand controls, left foot accelerators and spinner knobs, to h... read more
Location details
3760 W Henrietta Rd, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took my van I bought here for 6 month maintenance, drive home and my muffler fell off. Was accused of lying. Very upset, the manager was finally back after a week. They said they would replace the whole exhaust system, had my van for 5 days, and only replaced muffler. I do not recommend buying a vehicle here or taking it in for maintenance. They lie and are horrible. Many vehicle issues as well. Paid $600 to fix door and still does not operate correctly, tries to close while I’m getting my son strapped in. A/c wasn’t working... read more
Jessica was wonderful to work with! Great customer service and quick to respond. Brought my van in for normal service and needed my wheelchair lift looked at. They were able to fix it for very affordable price!!!! Very knowledgeable mechanics and quality workmanship. Highly recommend!
I love the van, very good customer service, Don Dohse took very good care of me and my specifications and was all around very nice. The team did a lot of extra work for me and everything works as it should for a very reasonable price!
Buying a new van there.
Frequently asked questions about United Access
How is United Access rated?
United Access has a 4.7 star rating with 71 reviews.
When is United Access open?
United Access is closed now. It will open at 8:30 a.m.
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