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United Access

4.7

About this business

Location details

3760 W Henrietta Rd, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.773 reviews
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John David's profile image
John David 
on Google
4 days ago

Clean rental vehicles.They are a great company to rent from. 

Amy Fonda's profile image
Amy Fonda 
on Google
3 weeks ago

Bought a van there about a 2 months ago. There was a chip in the windshield, they said they would fix. Still not fixed. Got a call from my mechanic today, it needs new brakes and rotors. The van definitely doesn’t get driven enough to go through breaks within two months. United Access definitely did not go through the van thoroughly before selling. Very disappointed! 

Candace Vess's profile image
Candace Vess 
on Google
a month ago

Took my van I bought here for 6 month maintenance, drive home and my muffler fell off. Was accused of lying. Very upset, the manager was finally back after a week. They said they would replace the whole exhaust system, had my van for 5 days, and only replaced muffler. I do not recommend buying a vehicle here or taking it in for maintenance. They lie and are horrible. Many vehicle issues as well. Paid $600 to fix door and still does not operate correctly, tries to close while I’m getting my son strapped in. A/c wasn’t working... read more

Dan Willis's profile image
Dan Willis 
on Google
3 months ago
Joshua Pangrazio's profile image
Joshua Pangrazio 
on Google
6 months ago

Jessica was wonderful to work with! Great customer service and quick to respond. Brought my van in for normal service and needed my wheelchair lift looked at. They were able to fix it for very affordable price!!!! Very knowledgeable mechanics and quality workmanship. Highly recommend! 

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Frequently asked questions about United Access

How is United Access rated?

United Access has a 4.7 star rating with 73 reviews. 

When is United Access open?

United Access is open now. It will close at 5:00 p.m.  

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