United Access

P Maw 

on Google

2 months ago

I'm in a situation where I needed a lift for new wheelchair. The vehicle I currently was driving wasn't compatible with the lift I needed or the chair.. so I searched n searched for one that would be compatible before I purchased... I called time after time till I found one.. called United Access to verify before I bought... They confirmed it was compatible so I bought it ... Now 6 months later after insurance has approved everything, there's an issue with the vehicle not having an heavy duty cooling system or something else... read more

Electric Mann 

on Google

2 months ago

THE BEST... Wish I could give them 10 stars. From the 1st phone call to me returning the van, I had NOTHING BUT SUPERB SERVICE. Mrs Karen (LOL she's not a Karen LOL) is the BEST from when I called, weeks prior, and she told me about the rental process, day of, holding it cause I had to work later than planned, to the Return. I will be using them again. The van was VERY NEW and FULLY LOADED. Had a front to back moonroof, leather interior, rear TVs, etc.... I can't name them all, just a GREAT VAN and PEOPLE. 

Judy Lemons 

on Google

2 months ago

Eileen talked me through every step of the process of buying a handicapped van for my husband. Thank you Eileen. We appreciate the time you spent guiding us through the process. 

Brandie N 

on Google

3 months ago

Unfortunately I was in a wreck in February and was in need of a wheelchair van rental. Karen at United Access really went above and beyond to help me with my rental. She was so nice, she helped to explain everything, helped me submit the claim to my insurance and even met me to bring me the van. I hope I don't need the service again but if I do at least I know good, compassionate people to turn to (even if it is a little costly). 

Chueka79 ChUeKa 

on Google

4 months ago

First of all, Thanks to Eileen & Karen they were very professional and are very knowledgeable, They made the entire buying process very easy. The entire team was friendly and helpful. They are very knowledgeable about working with disabled veterans and the VA auto grant process. Thank you again for making the auto buying process so easy.