This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Terminal, 5800 Fleur Dr United, Des Moines, IA 50321, Des Moines, IA, 50321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We lost out on a day and a half of our vacation costing us quite a bit of money. The woman ar the desk at 5am on 4/17 did not know what she was doing and told us we couldn't fly that day because we didn't have the right documents... she was wrong. So when we showed up the next morning I tried to explain that we did have the right document and she refused to listen. I got firm with my tone due to us running out of time (since untied changed our flight in the middle or the night to 5:40am) and she accused me of yelling and sta... read more
The old blonde that worked friday and saturday, April 18th and 19th, mornings at 5 am refused to give us our boarding passes because she knew absolutely nothing about how Jamaican Etickets are attached TO THE PASSPORT and cost our group a collective 1500 dollars and one day less of our THREE day MENTAL HEALTH vacation. She claimed it was for our "safety" but we'll see if my lawyer agrees.
Used their terminal several times.
I don't suggest that anyone purchase tickets from United Airlines. It's among the strangest services I've ever seen.
I travel United now ONLY because of their Explorer card perks. I almost hate flying now. Flight attendants do nothing if passengers take extra luggage or both both pieces in overhead bins when only one should be. Not like the days gone by.
United has a 2.5 star rating with 29 reviews.
United is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com