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Union Standard Insurance Group

3.8

About this business

Union Standard Insurance Group, a subsidiary of W. R. Berkley Corporation, offers preferred commercial property and casualty insurance products and services. Union Standard Insurance Group is one of four regional operations of its parent company and serves independent insurance agents throughout Alabama, Arkansas, Arizona, Kentucky, Mississippi, New Mexico, Oklahoma, Tennessee and Texas. A.M. Best recognized the company s investments, reserves, underwriting and growth with an A rating. W. R. Berkley Corporation, a Fortune 50... read more

Location details

222 Las Colinas Blvd W, Ste 1300, Irving, TX, 75039, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.822 reviews
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Justin Wright's profile image
Justin Wright 
on Google
a month ago

They screwed us on our claim. Additionally, the policy covered very little, they just deny and delay constantly. Ridiculous burden of proof required at a very legitimate loss. Toilet paper policy funded for many years....wasted. Response: You had months and months to review. We sent all of the evidence needed to show a legitimate loss. Berkley Southwest, you avoided, denied, delayed, diverted, truly everything you could possibly do to NOT honor the claim or loss for which we worked hard to be able to afford in the event of. ... read more

Thasia Foster's profile image
Thasia Foster 
on Google
2 months ago

Partnering with Terresia Williams ensures a smooth and stress-free underwriting experience. Her readiness to assist and dedication to service make her an invaluable resource every step of the way! 

Randy Ehmen's profile image
Randy Ehmen 
on Google
8 months ago

Over the past several years that they have serviced our insurance need, at every juncture, Berkley Southwest's commitment to the customer experience was front and center in every step. Knowledgeable and friendly team members answered the phones when we made customer service inquiries, and I never had to place a second phone call to find a resolution because they focused on my needs and provided honest answers. They provided very quick yet thorough results. It is clear their corporate philosophy actually does put their custom... read more

john griffith's profile image
john griffith 
on Google
9 months ago

I have worked with Berkley Southwest (and its predecessors) for over 25 years. They are a great company and very loyal to their insured’s and their vendors. 

Devin Zundel's profile image
Devin Zundel 
on Google
a year ago

Berkley Southwest has been a great carrier to work with. They take the time to really understand the businesses they work with and provide amazing resources for their clients to be successful. They are an excellent partner. 

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Frequently asked questions about Union Standard Insurance Group

How is Union Standard Insurance Group rated?

Union Standard Insurance Group has a 3.8 star rating with 22 reviews. 

When is Union Standard Insurance Group open?

Union Standard Insurance Group is closed now. It will open tomorrow at 9:00 a.m. 

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