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Union Standard Insurance Group

4.0

About this business

Location details

222 Las Colinas Blvd W, Ste 1300, Irving, TX, 75039, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.026 reviews
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David Borum's profile image
David Borum 
a month ago

My experience with Berkley Southwest came by accident..literally. My truck was damaged in a minor collision with one of their customers. Great customer service followed immediately by their claims representative Stephanie G. After the adjuster came to my house and completed the estimate, then shortly the check was deposited in my account. I was able to schedule with the shop last week. In on Monday with delivery scheduled for Friday. The body shop had a miscommunication on the supplement invoice for final payment until Frida... read more

james wilmot's profile image
james wilmot 
a month ago

An outstanding carrier that is priced very competitively. Kirsten did a great job with our file and was prompt, courteous, and professional. Thank you again! 

Twins HR's profile image
Twins HR 
6 months ago

The claims adjusters at Berkley Southwest are the best! Their knowledge and expertise enable them to process even complex claims seamlessly. 

Holly Wilson's profile image
Holly Wilson 
7 months ago

Excellent Company with Excellent Customer Service. I really enjoy working with the staff in the Commercial Lines Department. They are so helpful and knowledgeable! Thank you for all you do. 

Justin Wright's profile image
Justin Wright 
9 months ago

They screwed us on our claim. Additionally, the policy covered very little, they just deny and delay constantly. Ridiculous burden of proof required at a very legitimate loss. Toilet paper policy funded for many years....wasted. Response: You had months and months to review. We sent all of the evidence needed to show a legitimate loss. Berkley Southwest, you avoided, denied, delayed, diverted, truly everything you could possibly do to NOT honor the claim or loss for which we worked hard to be able to afford in the event of. ... read more

Frequently asked questions about Union Standard Insurance Group

How is Union Standard Insurance Group rated?

Union Standard Insurance Group has a 4 star rating with 26 reviews. 

When is Union Standard Insurance Group open?

Union Standard Insurance Group is closed now. It will open on Monday at 9:00 a.m. 

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